Claims Adjuster I: Fast, Customer-Focused Settlements

Brown & Brown; United States; On-site; USD 26,000 - 27,000; Full time

Job summary

One80 Intermediaries seeks a Claims Adjuster to join our growing team. You will provide inbound customer support by answering calls, verify contract information, and enter new claims according to client terms and coverage.

Responsibilities include reviewing documentation, processing claims, and approving or denying estimates up to $750. You will maintain timely communications and ensure accurate records for quick settlements.

Qualifications

• High School Diploma or equivalent.
• Must have experience with MS Office applications including Word and Excel.
• Excellent communication skills (courteous, thorough, and helpful).
• Adjuster’s License (preferred).
• Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred).

Responsibilities

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage of denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
• Approve or deny estimates from servicers up to $750.00. Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate, and timely processing of customer requests and claims.
• Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Skills

Customer service

Excellent communication

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel)

Job description

One80 Intermediaries seeks a Claims Adjuster to join our growing team. You will provide inbound customer support by answering calls, verify contract information, and enter new claims according to client terms and coverage.

Responsibilities include reviewing documentation, processing claims, and approving or denying estimates up to $750. You will maintain timely communications and ensure accurate records for quick settlements.