Claims Adjuster (Warranty Insurance)

Brown & Brown Insurance; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits: Medical/Rx, Dental, V

Vision Insurance

Life Insurance

Disability Insurance

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness services

Paid Time Off

Holidays

Discount programs

Job summary

One80 Intermediaries is seeking a claims support specialist in the United States to handle inbound calls, verify contract details, and enter new claims following client policies. You will review supporting documents, approve or deny estimates up to $750, and maintain timely communications with customers and vendors.

The role requires a high school diploma and solid MS Office skills; insurance knowledge is a plus. We offer comprehensive benefits and a diverse, equal-opportunity workplace.

Qualifications

• High School Diploma or equivalent required.
• Insurance/ warranty policy knowledge is a plus but not required.
• Proficient with MS Word and Excel.
• Excellent communication skills, courteous and helpful.

Responsibilities

• Provide inbound customer support by answering calls promptly and courteously.
• Verify contract information and enter new claims into system per client terms and conditions.
• Review documentation supporting the claim, ownership proofs, and replacement costs.
• Issue coverage denials when appropriate or schedule a servicer to handle damages.
• Approve or deny estimates up to $750.00 and maintain an efficient email workflow.
• Ensure quick, accurate, and timely processing of customer requests and claims.
• Follow up to ensure accuracy of records for timely settlements.

Skills

Customer service

Effective communication

MS Office

Education

High School Diploma or equivalent

Tools

MS Office (Word & Excel)

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

How You Will Contribute:

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
• Approve or deny estimates from servicers up to $750.00. Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate, and timely processing of customer requests and claims.
• Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Licenses & Certifications:

• Adjuster’s License (preferred not required).

Skills & Experience to be Successful:

• High School Diploma or equivalent.
• Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred not required).
• Must have experience with MS Office applications including Word and Excel.
• Excellent communication skills (courteous, thorough, and helpful).

About Us:

One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2022, Business Insurance ranked One80 as the 5th Largest MGA/Underwriting Manager/Lloyd’s Coverholder, and 5th Largest Underwriting Manager in the country.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Pay Range

$18.75 - $18.75 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.