Claim Specialist II, Construction Defect

Markel; Richmond (VA); Hybrid; USD 62,000 - 86,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Markel is seeking a Claims Examiner II to resolve moderate complexity construction claims across jurisdictions from its Richmond, VA area. The role involves analyzing coverage, investigating loss facts, and determining exposure under authority with potential mediations.

The ideal candidate has a bachelor’s degree, claims adjuster license eligibility, and 2–3 years’ experience in commercial construction or related fields, with a preference for industry designations and knowledge of claims

Qualifications

• Bachelor’s degree or equivalent work experience.
• Must have or be eligible to receive claims adjuster license.
• Completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)
• Minimum of 2-3 years' experience in commercial construction or equivalent combination of education and experience
• Knowledge of insurance industry or claims handling preferred.

Responsibilities

• Analyzes coverage and communicates coverage positions.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Drafts coverage position letters.
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
• Handles claims in all jurisdictions.
• Handles smaller property damage and/or construction defect claims with values up to $250,000.
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions.
• Identifies losses which should be reported to SIU.
• Participates in special projects or assists other team members as requested.
• Provides excellent and professional customer service to insureds while maintaining a high level of production.
• Represents Markel in mediations, as required.
• Sets reserves within authority or makes recommendations concerning reserve changes to manager.

Skills

Claims handling

Customer service

Communication skills

Education

Bachelor’s degree or equivalent

Claims adjuster license eligibility

Basic insurance courses or designation (INS/IEA/AIC/ARM/SCLA/CPCU)

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!

This position will be responsible for the resolution of moderate complexity and moderate exposure Construction claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager.

Responsibilities

• Analyzes coverage and communicates coverage positions
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Drafts coverage position letters
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
• Handles claims in all jurisdictions
• Handles litigated and non-litigated property damage claims with values up to $250,000
• Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions;
• Handles smaller product liability and/or construction defect claims.
• Identify losses which should be reported to SIU.
• Participates in special projects or assists other team members as requested
• Provides excellent and professional customer service to insureds while maintaining a high level of production.
• Represents Markel in mediations, as required
• Sets reserves within authority or makes recommendations concerning reserve changes to manager

Qualifications

• Bachelor’s degree or equivalent work experience
• Must have or be eligible to receive claims adjuster license
• Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)
• Minimum of 2-3 years' experience in commercial construction or equivalent combination of education and experience
• Knowledge of insurance industry or claims handling preferred.
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

#LI-Hybrid

#LI-SY

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner II is $62,400 - $85,800 with 12% incentive.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?