Claim Investigator: Pre-Litigation & Records

Coda Search│Staffing; Newark (NJ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

On-site work environment

OT opportunities

Professional office setting

Job summary

Coda Search│Staffing in Newark, NJ seeks a full-time Case Manager to handle all phases of injury claims in the Case Management department. You will interview claimants, review records, and coordinate with teams to move cases forward on-site.

Responsibilities include pre-litigation tasks, record retrieval, medical record review, and maintaining current case notes. Expect a Monday–Friday 9am–6pm schedule with five hours of pre-approved OT weekly in a professional, collaborative office environment.

Qualifications

• AA Degree and a year or more experience in Personal Injury, MedMal or Insurance Defense legal practice.
• Quick learner capable of grasping concepts and applying them to similar projects.
• Empathetic with strong communication skills and attentive listener.
• Detail-oriented and able to follow established procedures.
• Self-motivated and highly organized to keep claimants informed and cases moving.
• Skilled in data entry with various software programs.

Responsibilities

• Conduct interviews and follow-ups with claimants or their representatives in personal injury contexts.
• Perform pre-litigation investigations, discovery tasks, record reviews, drafting correspondence, and updates.
• Coordinate retrieval of claimant records and review medical records per bookmarking procedures.
• Act as point of contact for claimants and provide case updates.
• Interpret and disseminate information about claims to supervisors.
• Handle scheduling, calendars, and maintain up-to-date case notes.

Skills

Communication skills

Empathy

Detail-oriented

Organization

Data entry

Quick learner

Self-motivated

Education

AA Degree

Job description

Coda Search│Staffing in Newark, NJ seeks a full-time Case Manager to handle all phases of injury claims in the Case Management department. You will interview claimants, review records, and coordinate with teams to move cases forward on-site.

Responsibilities include pre-litigation tasks, record retrieval, medical record review, and maintaining current case notes. Expect a Monday–Friday 9am–6pm schedule with five hours of pre-approved OT weekly in a professional, collaborative office environment.