CLAIM ADMIN-PRGM ANALYST

Dassault Falcon Jet; Little Ferry (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

Dassault Falcon Jet in Little Ferry, NJ seeks a Claims Administrator – Program Analyst to manage FalconCare, warranty, and program claims, reviewing maintenance invoices, data validation, and KPI tracking.

The role involves coordinating with internal teams and external partners to obtain necessary information, ensuring timely processing, and supporting operational improvements through reporting and analysis.

Qualifications

• Associate degree or equivalent combination of education and experience in a related field.
• 2+ years of experience in claims administration, business analysis, program administration, or related operational support, preferably in aviation.
• Proficiency in Microsoft Excel (filters, VLOOKUPs) and ability to organize, analyze, and present data.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities and deadlines.

Responsibilities

• Review all incoming claims for completeness and accuracy, and coordinate with internal teams or external service providers to obtain required documentation.
• Read through submitted maintenance task claims and identify missing relevant technical information.
• Coordinate with internal departments, service centers, and stakeholders to resolve questions and ensure timely follow-up.
• Prepare, validate, and process final Service Center invoices for payment.
• Organize, scan, and route claim and invoice documentation for DFJ Accounting processing and maintain records for audit compliance.
• Monitor claim activity and expense trends; prepare analyses and reporting to improve workflows and decision-making.
• Update work instructions as needed.

Skills

Excel/Data analysis

Communication

Attention to detail

Education

Associate Degree in Business Administration, Finance, Computer Science, Aviation Management, or related field

Tools

SAP

MS Office Suite

Job description

DFJ - Teterboro
200 Riser Rd
Little Ferry, NJ 07643, USA

Description

Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us!

Why Join Us?

Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations.
Growth Opportunities: We support your professional development and offer opportunities for advancement.
Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation.

JOB SUMMARY:

Under the supervision of the Supervisor, FalconCare, the Claim Administrator – Program Analyst is responsible for theday-to-day administration and processing of incoming FalconCare, warranty, and commercial program claims. Thisincludes reviewing maintenance transactions and invoices, checking incoming claims for completeness and accuracy,identifying missing or inconsistent information, preparing documentation for invoice payment, and maintaining KPIs.The role also contributes to data integrity, process efficiency, and visibility into claim activity and programperformance. It supports the FalconCare team with claims data cleanup, system updates, and record validation toimprove the accuracy, completeness, and reliability of program information.

MINIMUM REQUIRED QUALIFICATIONS:

• Associate Degree in Business Administration, Finance, Computer Science, Aviation Management, or a related field, or anequivalent combination of education and relevant experience.
• Two (2) or more years of experience in claims administration, business analysis, program administration, or a related operationalsupport function, preferably in aviation.
• Two years of aviation technical experience in either a technical or administrative role
• Proficiency in Microsoft Excel (ie Filters, VLOOKUP’s) and other Microsoft Office applications, with the ability to organize, analyze,and present data effectively.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities while maintaining accuracy and meetingdeadlines.
• Strong written and verbal communication skills, with the ability to work effectively across departments and with external partners.

ADDITIONAL DESIRED QUALIFICATIONS:

• Experience using SAP or similar enterprise systems for transaction processing, reporting, or record management.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

• Occasional travel may be needed
• Occasional overtime and weekend work to meet deadlines

PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Review all incoming claims for completeness and accuracy, identify missing or inconsistent information, and coordinate with internal teams or external service providers to obtain required documentation and resolve discrepancies.
• Read through submitted maintenance task claims and look for missing relevant technical information.
• Coordinate with internal departments, service centers, and other stakeholders to resolve claim-related questions, support program administration, and ensure timely follow-up on outstanding items.
• Prepare, validate, and process final Service Center invoices for payment.
• Organize, scan, and route claim and invoice documentation for DFJ Accounting processing, maintaining complete and accurate records in accordance with internal documentation and audit requirements.
• Monitor claim activity and expense trends, prepare recurring and ad hoc analyses, and support management with reporting that helps identify issues, improve workflows, and inform operational decision-making.
• Update work instructions as needed.

NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS):

• Support special projects, process improvement initiatives, audits, and related assignments as directed by management.

Compensation and Benefits

The compensation for this position typically falls between $70,000 to $90,000 per year. This position is not eligible for overtime.

Note: the final compensation offered to a successful candidate will depend on several factors that may include but are not limited tothe type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift.

Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more.

We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.