Claim Adjuster - Renters Programs

AmTrust Financial Services, Inc.; Town of Texas (WI); Hybrid; USD 53,000 - 72,000; Full time

Job summary

AmTrust Financial Services, Inc. in Wisconsin is seeking a Property Claim Representative for Renter’s Programs. You will investigate and settle low-severity renter claims, review policies and estimates, and communicate updates with insureds, agents, and experts. Strong analytical, negotiation, and interpersonal skills are essential. Travel frequently and maintain licensure as required.

This role supports a hybrid work arrangement with four days in office and one day remote at an AmTrust office.

Qualifications

• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Bachelor's degree in business, finance, engineering, or related field, or equivalent experience.
• Current and valid adjuster license or ability to obtain one in time frame.

Responsibilities

• Investigate, evaluate, negotiate, and settle Renter’s Program claims.
• Review policies, contracts, estimates, and receipts to verify coverage and damages.
• Determine extent of damage and assess risks.
• Interpret Renters & Tenant Liability policies for coverages and exclusions.

Skills

Analytical skills

Communication skills

Negotiation skills

Decision-making

Education

Bachelor's degree in business, finance, engineering, or a related field

Adjuster license (or ability to obtain)

Tools

Property Claims estimating software

Job description

Under moderate supervision The Property Claim Representative – Renter’s Programs is responsible for handling low severity property claims, mainly from our renters’ programs. Renter’s Program claims consist of small contents losses as well as building damage claims on tenants’ liability policies. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders, including insured parties, claimants, attorneys, and other professionals.

Note, please role works 4 days in office and 1 day remote out of one of our AmTrust offices

Responsibilities

• Investigate, evaluate, negotiate, and settle Renter’s Program claims, ensuring compliance with company policies and procedures, and applicable laws and regulations.
• Review and analyze relevant documents, such as policies, contracts, invoices, estimates, and receipts, and verify the coverage, liability, and damages.
• Determine the extent of damage and potential risks or concerns.
• Interpret various policy forms (Renters & Tenant Liability) to establish applicable coverages and determine any exclusions.
• Establish appropriate claims reserves and negotiate settlements within authority limits.
• Communicate effectively and professionally with policyholders, agents, contractors, experts, attorneys, and other parties involved in the claim process, and provide timely and accurate updates on the status and resolution of the claims.

Qualifications

• Bachelor's degree in business, finance, engineering, or a related field, or equivalent work experience.
• Proficiency in using Property Claims estimating software and other relevant tools.
• Ability to evaluate financial analyses and reserves.
• Experience in adjusting claims related to renters’ insurance, contents, and GLPD.
• Current and valid adjuster license in the state of operation, or the ability to obtain one within a specified time frame.
• Excellent knowledge of property insurance policies, coverages, laws, and regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent organizational, time management, and prioritization skills.
• Able to travel frequently and adjust to changing schedules and work environments.

The expected salary range for this role is $53,300-$72,000/year.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.