Claim Adjuster - Renters Programs

AmTrust Financial Services Inc.; Dallas (TX); Hybrid; USD 53,000 - 72,000; Full time

Benefits offered by this job

Medical & Dental Plans

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services Inc. is seeking a Property Claim Representative for its Renter’s Programs. This role handles low severity claims, involving small contents losses and tenants' liability.

The position combines in-office work with one remote day, requiring strong analytical, communication, and negotiation skills to manage claims through to resolution. The ideal candidate holds a relevant degree or equivalent experience, with a valid adjuster license and proficiency in property claims

Qualifications

• Bachelor's degree in business, finance, engineering, or a related field, or equivalent work experience.
• Proficiency in using Property Claims estimating software and other relevant tools.
• Ability to evaluate financial analyses and reserves.
• Experience in adjusting claims related to renters’ insurance, contents, and GLPD.
• Current and valid adjuster license in the state of operation, or the ability to obtain one within a specified time frame.
• Excellent knowledge of property insurance policies, coverages, laws, and regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent organizational, time management, and prioritization skills.
• Able to travel frequently and adjust to changing schedules and work environments.

Responsibilities

• Investigate, evaluate, negotiate, and settle Renter’s Program claims, ensuring compliance with company policies and procedures, and applicable laws and regulations.
• Review and analyze relevant documents, such as policies, contracts, invoices, estimates, and receipts, and verify the coverage, liability, and damages.
• Determine the extent of damage and potential risks or concerns.
• Interpret various policy forms (Renters & Tenant Liability) to establish applicable coverages and determine any exclusions.
• Establish appropriate claims reserves and negotiate settlements within authority limits.
• Communicate effectively and professionally with policyholders, agents, contractors, experts, attorneys, and other parties involved in the claim process, and provide timely and accurate updates on the status and resolution of the claims.

Skills

Analytical skills

Communication

Negotiation

Interpersonal skills

Organization & time management

Travel flexibility

License: Adjuster

Attention to detail

Education

Bachelor's degree in business/finance/engineering or related field

Equivalent work experience

Tools

Property Claims estimating software

Job description

Overview

Under moderate supervision The Property Claim Representative – Renter’s Programs is responsible for handling low severity property claims, mainly from our renters’ programs. Renter’s Program claims consist of small contents losses as well as building damage claims on tenants’ liability policies. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders, including insured parties, claimants, attorneys, and other professionals.

Note, this role is 4 days in office and 1 day remote out of one of our AmTrust offices

Responsibilities

• Investigate, evaluate, negotiate, and settle Renter’s Program claims, ensuring compliance with company policies and procedures, and applicable laws and regulations.
• Review and analyze relevant documents, such as policies, contracts, invoices, estimates, and receipts, and verify the coverage, liability, and damages.
• Determine the extent of damage and potential risks or concerns.
• Interpret various policy forms (Renters & Tenant Liability) to establish applicable coverages and determine any exclusions.
• Establish appropriate claims reserves and negotiate settlements within authority limits.
• Communicate effectively and professionally with policyholders, agents, contractors, experts, attorneys, and other parties involved in the claim process, and provide timely and accurate updates on the status and resolution of the claims.

Qualifications

• Bachelor's degree in business, finance, engineering, or a related field, or equivalent work experience.
• Proficiency in using Property Claims estimating software and other relevant tools.
• Ability to evaluate financial analyses and reserves.
• Experience in adjusting claims related to renters’ insurance, contents, and GLPD.
• Current and valid adjuster license in the state of operation, or the ability to obtain one within a specified time frame.
• Excellent knowledge of property insurance policies, coverages, laws, and regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent organizational, time management, and prioritization skills.
• Able to travel frequently and adjust to changing schedules and work environments.

The expected salary range for this role is $53,000-$72,000/yr

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.