Civil Service Hiring Pool Assistant (Clerical)

HRA/DEPT OF SOCIAL SERVICES; World Trade Center (NY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

HRA/DEPT OF SOCIAL SERVICES in New York City seeks a Clerical Associate IV to function as a Civil Service Hiring Pool Assistant, handling pool prep, document collection, and candidate communications.

The role requires a four-year high school diploma and one year of clerical experience, with typing at least 100 keystrokes per minute. Work location is 4 World Trade Center, 9:00 AM–5:00 PM, with a proactive, detail-oriented candidate.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
• One year of satisfactory clerical experience.
• Typing speed of at least 100 keystrokes per minute.

Responsibilities

• Assist pool supervisors with the preparation for civil service hiring pools.
• Prepare call-in letters; print, copy, scan and distribute via e-mail and/or post office.
• Contact candidates via phone to confirm their hiring pool attendance.
• Collect, review and assemble civil service hiring pool related documentation.
• Prepare folders for processing and forward to Scheduling Unit.
• Data enter each action in Human Resources Tracking System (HRTS).
• Assist candidates in accessing and completing E-hire packets in NYCAPS.
• Troubleshoot NYCAPS issues with candidates NYCAPS profile.
• Prepare pool folders for scanning and indexing into the One Viewer.
• Assist with researching provisional employees’ status on published or established civil service lists.
• Prepare and distribute Notice of Non-Selection’ and At Risk’ letters to candidates or existing employees
• Liaise with medical and psychological vendors in acquiring appointments for candidates to be tested and maintain detailed spreadsheets of results.

Skills

Typing 100 wpm

Communication

Data entry

Education

High school diploma or equivalent

Job description

HRA/DEPT OF SOCIAL SERVICES in New York City seeks a Clerical Associate IV to function as a Civil Service Hiring Pool Assistant, handling pool prep, document collection, and candidate communications.

The role requires a four-year high school diploma and one year of clerical experience, with typing at least 100 keystrokes per minute. Work location is 4 World Trade Center, 9:00 AM–5:00 PM, with a proactive, detail-oriented candidate.