Civic Center Event Security Staff

Maine; Augusta (ME); On-site; USD 23,000 - 29,000; Part time

Job summary

The City of Augusta is hiring Event Security Staff to safeguard staff, clients, customers, and property during events at the Augusta Civic Center in Augusta, Maine. You will be a main contact for attendees and staff, ensuring a secure, welcoming environment and coordinating with emergency services when needed.

Responsibilities include responding to safety concerns, assisting with emergencies, and maintaining professional conduct in a fast-paced event setting.

Qualifications

• High school diploma or equivalent is required.
• Minimum of five (5) years of customer service experience and supervisory experience.
• CPR and AED training should be obtained or willing to obtain.
• Crowd Manager Certification required within 30 days of hire.
• TIPs or similar Alcohol Server Certification required after hire.

Responsibilities

• Serve as a key contact for clients, staff, and visitors.
• Help maintain a secure environment and respond to safety concerns.
• Coordinate with ACC staff and emergency services when needed.
• Assist with emergency procedures during events to ensure safety.

Skills

Customer service

Supervisory experience

CPR/AED training

Crowd Manager Certification

TIPs certification

Alcohol server certification

Education

High school diploma or equivalent

Job description

at City of Augusta in Augusta, Maine, United States

Job Description

The Augusta Civic Center (ACC) is seeking to hire Event Security Staff to help safeguard staff, clients, customers, and property while supporting the successful operation of events and activities at our busy public facility. In this role, you'll serve as a key point of contact for clients, staff, and visitors, help maintain a secure environment, respond to situations that arise during events, assist with emergency procedures, and coordinate with ACC staff and emergency services when needed.

The successful candidate should demonstrate sound judgment, professionalism, and strong customer service skills, with the ability to remain calm in an active event environment, provide clear direction, and respond appropriately to safety and security concerns. You'll play an important role in helping ensure that events run smoothly and that everyone who visits the Civic Center feels safe and welcome. A complete job description is available on the City of Augusta website https://www.augustamaine.gov/employment .

Hours This position requires availability to work a non-standard work week, including evenings, nights, weekends, and holidays, based on event schedules and facility needs.

Requirements High school diploma or equivalent required. A minimum of five (5) years of customer service experience and prior supervisory experience are required. Candidates must possess, or be willing to obtain, CPR and Automated External Defibrillator (AED) training. Crowd Manager Certification is required within thirty (30) days of hire. Candidates must also possess, or be willing to obtain after hire, TIPs or similar Alcohol Server Certification.

Compensation This is an intermittent, part-time, non-exempt hourly position. The pay range for PT14 is $16.63 to $20.76 per hour. The starting rate within the hiring range will be based on experience and qualifications. This position is not eligible for benefits, except as required by law.

Deadline to Apply Applications will be reviewed as they are received and the position will remain open until filled.

The City of Augusta is an Equal Opportunity Employer