Civic Center Event Security Staff

City of Augusta; Augusta (ME); On-site; USD 23,000 - 29,000; Part time

Job summary

City of Augusta is hiring Event Security Staff for the Augusta Civic Center to safeguard people and property during events. The role requires evenings, nights, weekends, and holidays based on event schedules, with non-exempt, part-time status.

Requirements include a high school diploma, 5+ years of customer service and supervisory experience, CPR/AED training, and Crowd Manager Certification within 30 days. TIPs or Alcohol Server Certification is also required or obtainable after hire.

Qualifications

• High school diploma or equivalent required.
• A minimum of five (5) years of customer service experience and prior supervisory experience are required.
• Candidates must possess, or be willing to obtain, CPR and Automated External Defibrillator (AED) training.
• Crowd Manager Certification is required within thirty (30) days of hire.
• Candidates must also possess, or be willing to obtain after hire, TIPs or similar Alcohol Server Certification.

Responsibilities

• Safeguard staff, clients, customers, and property during events at the Augusta Civic Center.
• Serve as a key point of contact for clients, staff and visitors; provide clear direction and calm handling of security concerns.
• Respond to security incidents and assist with emergency procedures as needed.
• Coordinate with ACC staff and emergency services to maintain a secure environment and safe event operations.

Skills

Customer service

Supervisory experience

Court of security awareness

Education

High school diploma or equivalent

Job description

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1384427 The Augusta Civic Center (ACC) is seeking to hire Event Security Staff to help safeguard staff, clients, customers, and property while supporting the successful operation of events and activities at our busy public facility. In this role, you'll serve as a key point of contact for clients, staff, and visitors, help maintain a secure environment, respond to situations that arise during events, assist with emergency procedures, and coordinate with ACC staff and emergency services when needed. The successful candidate should demonstrate sound judgment, professionalism, and strong customer service skills, with the ability to remain calm in an active event environment, provide clear direction, and respond appropriately to safety and security concerns. You'll play an important role in helping ensure that events run smoothly and that everyone who visits the Civic Center feels safe and welcome. A complete job description is available on the City of Augusta website.

Hours

This position requires availability to work a non-standard work week, including evenings, nights, weekends, and holidays, based on event schedules and facility needs.

Requirements

High school diploma or equivalent required. A minimum of five (5) years of customer service experience and prior supervisory experience are required. Candidates must possess, or be willing to obtain, CPR and Automated External Defibrillator (AED) training. Crowd Manager Certification is required within thirty (30) days of hire. Candidates must also possess, or be willing to obtain after hire, TIPs or similar Alcohol Server Certification.

Compensation

This is an intermittent, part-time, non-exempt hourly position. The pay range for PT14 is $16.63 to $20.76 per hour. The starting rate within the hiring range will be based on experience and qualifications. This position is not eligible for benefits, except as required by law.

The City of Augusta is an Equal Opportunity Employer.