City Hall Customer Care & Permits Specialist

City of Richland Hills; North Richland Hills (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

TMRS retirement

Medical insurance

Dental insurance

Term life insurance

Paid vacation

Paid sick leave

Paid holidays

Compressed work schedule

Job summary

The City of Richland Hills is seeking a reliable administrative assistant to provide clerical support and act as the first point of contact for the public at City Hall. Responsibilities include greeting visitors, answering calls, handling emails, and supporting accounts payable, utility billing, and permits.

Ideal candidates will have strong customer service, attention to detail, and good written and verbal communication skills, with the ability to work collaboratively across departments and

Qualifications

• High school diploma or equivalent required; one year of general office experience.
• Some college and municipal government experience in permits or planning is preferred.
• Bi-lingual is preferred.

Responsibilities

• Greet customers and respond to inquiries; provide courteous service at City Hall.
• Process utility bill payments and accounts payable invoices as needed.
• Enter and balance payments; manage accounts payable data in computer systems; run reports.

Skills

Customer service

Communication

Detail oriented

Multitasking

Education

High school diploma or equivalent

Some college

Tools

MS Office

Databases

Permit software

Inspection software

Job description

The City of Richland Hills is seeking a reliable administrative assistant to provide clerical support and act as the first point of contact for the public at City Hall. Responsibilities include greeting visitors, answering calls, handling emails, and supporting accounts payable, utility billing, and permits.

Ideal candidates will have strong customer service, attention to detail, and good written and verbal communication skills, with the ability to work collaboratively across departments and