Customer Service Specialist

The Link; Richland Hills (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

The City of Richland Hills is seeking a qualified permit technician to support planning and permitting operations in a municipal government setting. A high school diploma or equivalent and at least one year of general office experience are required.

Bilingual abilities are preferred, and a valid Texas driver's license is required. Preferred candidates may have college coursework, experience in construction-related fields, and knowledge of local permits or planning processes.

Qualifications

• High School Diploma or equivalent and one year experience in a general office environment.
• Some college, experience in a construction related field and municipal government experience in permits or planning is desired.
• Bilingual is preferred.
• Must demonstrate excellent customer service and organizational skills and have regular, reliable attendance and ability to maintain confidentiality.
• Possession of an appropriate, valid Texas driver's license.
• ICC Permit Technician certification or ability to obtain certification within one year of employment.

Skills

Customer service

Organizational skills

Confidentiality

Bilingual (preferred)

Education

High School Diploma or equivalent

Job description

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Job Opportunities

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The City of Richland Hills is a small community in the Dallas/Fort Worth metropolitan region, it is an organization deeply committed to providing quality services to the community, creating a culture of professionalism, respect, dignity and trust; promoting honesty, integrity and openness. We seek candidates who have an ability to use innovation and initiative in decision making to better serve the public.

Job Requirements

This position requires a High School Diploma or equivalent and one year experience working in a general office environment. Some college, experience working in a construction related field and municipal government experience in permits or planning is desired. Bilingual is preferred. Must demonstrate excellent customer service and organizational skills and have regular, reliable attendance and ability to maintain confidentiality. Possession of an appropriate, valid Texas driver's license. ICC Permit Technician certification or ability to obtain certification within one year of employment.

Compensation

Starting range is $38,139.00 - $47,674.00, depending on qualifications. Hours are flexible and may include weekends. Additional benefits include: TMRS - 7% match 2 to 1; Medical, dental, life insurance and long-term disability at no cost to employee; in addition, the city provides optional benefits such as: dental, 457 deferred compensation, flexible spending; and provides vacation and sick leave, and 10 paid holidays.

Position will remain open until filled; applications will be reviewed when submitted.

Equal Employment Opportunity Employer

The City of Richland Hills does not discriminate on the basis of race, color, national origin, gender, religion, age, veteran and/or disability status in employment or provisions of service.