City Delivery Supervisor

O'Reilly Auto Parts; Bowling Green (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Job summary

O'Reilly Auto Parts is seeking a Hub Operations Supervisor in Bowling Green, KY to manage daily hub operations and supervise the city delivery dispatcher and hub delivery specialists. This role emphasizes efficient route management, accurate invoicing to spoke stores, and reducing shrink and payroll costs.

Responsibilities include maintaining organized hub areas, scheduling, monitoring route schedules, and supporting performance evaluations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Familiar with automotive parts (desirable).
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Oversee all hub operations, including supervising the city delivery dispatcher and hub delivery specialists.
• Coordinate with the city delivery dispatcher to ensure proper invoicing to spoke stores.
• Investigate shipping and inventory discrepancies and implement timely corrections.
• Minimize shrink and payroll costs for hub operations.
• Ensure routes are followed efficiently while minimizing costs and maximizing profitability.
• Maintain and organize the city delivery area and schedule for all team members.
• Monitor route schedules, communicate delays, and cover routes in supervisor absences.
• Support performance evaluations with input on dispatcher and delivery staff performance.
• Ensure training programs are utilized for hub team development.

Skills

Alphanumeric matching

Interpersonal communication

Bilingual Spanish

Job description

To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher, hub delivery specialists and any other team members assigned to hub.

Bilingual candidates encouraged to apply.

Essential Job Functions

Serve as supervisor responsible for managing and maintaining a high level for all city delivery service functions.

Work with city delivery dispatcher to ensure that all product is properly invoiced to spoke stores.

Investigate all shipping and inventory discrepancies related to hub - make sure they are corrected in a timely manner.

Work to manage and minimize shrink and payroll related to hub operation.

Responsible for oversight of all hub delivery routes under his or her responsibility. Make sure all routes are followed and efficiency is maximized, while costs are minimized.

Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.

Maintain an organized, clean city delivery area divided into areas/bins for each spoke store.

Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists. Ensure all team members are clocking in and out according to company policy.

Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule, while communicating any delays to stores remaining on the route.

Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists.

Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.

Provide input to store manager with regard to city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations.

Make sure all relevant company-training programs are being utilized for hub team member development.

Skills/Education/Knowledge/Experience/Abilities

Required:

Ability to quickly match alphanumeric sequences

Good interpersonal communication skills

Desired

Familiar with automotive parts

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.