City Delivery Supervisor

O'Reilly Auto Parts; Bend (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts is seeking a Hub Operations Supervisor in Bend, Oregon, to oversee daily hub activities. Responsibilities include managing a delivery dispatcher and specialists, investigating discrepancies, and ensuring efficiency in delivery routes. The ideal candidate will possess strong communication skills and familiarity with automotive parts.

The company promotes from within, offers a robust compensation package including competitive wages, medical benefits, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Fluency in multiple languages is desired, especially Spanish.

Responsibilities

• Manage daily hub operations and supervise team members.
• Work with city delivery dispatcher to ensure proper invoicing.
• Investigate and correct shipping and inventory discrepancies.
• Manage expenses to maximize profitability for hub operations.
• Maintain the organized delivery area and monthly work schedule.
• Provide input for performance evaluations.

Skills

Alphanumeric sequence matching

Interpersonal communication

Familiarity with automotive parts

Fluency in multiple languages (Spanish)

Job description

To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher, hub delivery specialists and any other team members assigned to hub.

Bilingual candidates encouraged to apply.

Essential Job Functions

• Serve as supervisor responsible for managing and maintaining a high level for all city delivery service functions.
• Work with city delivery dispatcher to ensure that all product is properly invoiced to spoke stores.
• Investigate all shipping and inventory discrepancies related to hub and make sure they are corrected in a timely manner.
• Work to manage and minimize shrink and payroll related to hub operation.
• Responsible for oversight of all hub delivery routes under my/her responsibility; make sure all routes are followed and efficiency is maximized while costs are minimized.
• Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.
• Maintain an organized, clean city delivery area divided into areas and bins for each spoke store.
• Maintain monthly work schedule for all team members under my/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists; ensure all team members are clocking in and out according to company policy.
• Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule and communicating any delays to stores remaining on the route.
• Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists.
• Work with store manager and hub delivery specialists to ensure vehicles are well maintained, quarterly inspections are completed thoroughly and accurately, and daily mileage is logged into asset management for all vehicles.
• Provide input to store manager regarding city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations.
• Make sure all relevant company training programs are being utilized for hub team member development.

Skills / Education / Knowledge / Experience / Abilities

• Required: Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Desired: Familiar with automotive parts.
• Fluency in multiple languages; Spanish is highly desired.

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote‑from‑within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin, or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to [e-mail] or call (800) 471‑7431 option, and provide your requested accommodation and position details.