Hub Supervisor

O'Reilly Automotive Stores; Fort Smith (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k plan

Health insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Hub Supervisor in Fort Smith, AR to oversee daily hub operations, dispatchers, and delivery specialists. You will ensure accurate invoicing to spoke stores and maintain inventory controls across the hub.

The role requires strong leadership, organization, and communication. Bilingual applicants are encouraged, and the position offers growth within a retail parts network.

Qualifications

• Ability to operate effectively in a fast-paced environment.
• Good organizational and planning skills.
• Ability to analyze and solve problems.
• Excellent interpersonal skills.
• Must be an effective communicator.
• Ability to quickly match alphanumeric sequences.
• Familiar with automotive parts.
• Supervisor and/or manager experience.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Serve as supervisor for hub operations and team members.
• Oversee city delivery dispatchers and hub delivery specialists.
• Ensure proper invoicing of products to spoke stores.
• Investigate shipping and inventory discrepancies and correct promptly.
• Assist with monthly cycle counts and inventory control tasks.
• Maintain hub stock areas and ensure accurate stock handling.
• Monitor routes to maximize efficiency and minimize costs.
• Ensure safe driving practices and adherence to policies.
• Coordinate with store managers on coverage and vehicle maintenance.
• Participate in hiring, training, and performance evaluations.

Skills

Fast-paced environment

Organizational skills

Problem solving

Interpersonal skills

Effective communicator

Alphanumeric sequence matching

Familiar with automotive parts

Supervisor/manager experience

Spanish language skills

Education

Job description

To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher(s), hub delivery specialists and any other team members assigned to hub.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions.

Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores.

Investigate all shipping and inventory discrepancies related to hub - make sure they are corrected in a timely manner.

Assist with monthly cycle counts and other inventory control duties as assigned. 5. Make sure all hub stockers and related personnel are checking in and putting up stock orders in an accurate and timely manner.

Ensure proper shrinkage focus and tools are in place to minimize the store’s exposure to theft and paperwork shortages.

Responsible for oversight of all hub delivery routes under his or her responsibility. Make sure all routes are followed and efficiency is maximized, while costs are minimized.

Ensure safe driving practices are followed as well as all policies related to delivery service. Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.

Maintain an organized, clean city delivery area divided into areas/bins for each spoke store. Schedule hub employees to ensure adequate coverage while meeting payroll budget.

Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists. Ensure all team members are clocking in and out according to company policy.

Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule, while communicating any delays to stores remaining on the route.

Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists. Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately. Ensure mileage is being entered into the asset management system daily.

Provide input to store manager with regard to city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations.

Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.

Make sure that all new driver training occurs timely, and that ongoing training is completed as required.

Make sure that all drivers have “passed” their pre-employment drug test and that their MVR is approved through Risk Management prior to employment.

Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Ability to operate effectively in a fast-paced environment

Good organizational and planning skills

Ability to analyze and solve problems

Excellent interpersonal skills

Must be an effective communicator

Ability to quickly match alphanumeric sequences

Familiar with automotive parts

Supervisor and/or manager experience

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Tuition Educational Assistance Programs

Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.