City Delivery Operations Lead (Bilingual)

O'Reilly Automotive Stores; Madison (WI); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from:

Medical, dental, vision insurance

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a route coordinator to oversee city delivery operations from the hub to spoke stores. You will coordinate schedules, supervise delivery specialists, and serve as the primary contact for city delivery service.

The role requires attention to detail, multilingual communication, and familiarity with automotive parts. You will monitor routes, ensure on-time performance, and help with billing and vehicle maintenance in a dynamic retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Familiar with automotive parts.
• Ability to drive a manual transmission vehicle.
• Fluency in multiple languages, Spanish highly desired.

Responsibilities

• Coordinate and oversee city route schedules and delivery teams.
• Serve as contact person for city delivery service.
• Receive orders from stores by phone or invoice and prepare for delivery.
• Ensure accuracy of orders before pickup by city delivery staff.
• Maintain organized hub delivery area for spoke stores.
• Monitor hub routes to improve efficiency and reduce costs.
• Ensure hub staff clock in/out per policy.
• Investigate undelivered parts and adjust billing as needed.
• Ensure route coverage during staff absences and complete vehicle inspections.
• Provide performance input for evaluations.

Skills

Alphanumeric matching

Interpersonal communication

Automotive parts knowledge

Manual transmission driving

Multilingual (Spanish)

Job description

O'Reilly Auto Parts is seeking a route coordinator to oversee city delivery operations from the hub to spoke stores. You will coordinate schedules, supervise delivery specialists, and serve as the primary contact for city delivery service.

The role requires attention to detail, multilingual communication, and familiarity with automotive parts. You will monitor routes, ensure on-time performance, and help with billing and vehicle maintenance in a dynamic retail environment.