City Delivery Operations Lead (Bilingual)

O'Reilly Automotive Stores; Kenosha (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions from

Medical, dental, & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Kenosha, WI seeks a delivery hub coordinator to oversee city route schedules and spoke-to-hub operations. The role requires bilingual capabilities and coordination across multiple stores to ensure on-time deliveries and accurate billing.

The position emphasizes maintaining orderly delivery areas, coordinating with store managers, and monitoring routes for efficiency, with emphasis on Spanish language skills and hands-on vehicle maintenance input.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Familiar with automotive parts.
• Ability to drive a manual transmission vehicle.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately.

Skills

Interpersonal communication

Alphanumeric matching

Automotive parts knowledge

Manual transmission driving

Multilingual (Spanish preferred)

Job description

O’Reilly Auto Parts in Kenosha, WI seeks a delivery hub coordinator to oversee city route schedules and spoke-to-hub operations. The role requires bilingual capabilities and coordination across multiple stores to ensure on-time deliveries and accurate billing.

The position emphasizes maintaining orderly delivery areas, coordinating with store managers, and monitoring routes for efficiency, with emphasis on Spanish language skills and hands-on vehicle maintenance input.