City Data & Process Improvement Lead

City of Dallas; Marilla (TX); On-site; USD 74,000 - 92,000; Full time

Job summary

City of Dallas is seeking a Continuous Improvement Specialist to drive performance, data analysis, and process optimization across city programs. You will lead workshops, mentor staff, and develop data‑driven insights that inform strategic decisions.

Ideal candidates bring a Bachelor's degree in Public Administration, Business, or Data Analysis and Performance plus 4 years in related areas. The role emphasizes collaboration with city departments and vendors, with a strong focus on Tableau and

Qualifications

• Bachelor's degree in Public Administration, Business, or Data Analysis and Performance or related field.
• Four (4) years of experience in Process Improvement, Project Management, Change Management, or Data Analysis.
• Proficient with Microsoft Office suite and data visualization tools such as Tableau.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Manages performance alignment to strategic priorities to ensure data consistency and reliability.
• Conducts staff workshops and training on evaluation of programs and services.
• Utilizes data analysis tools to identify opportunities for improvement across departments.
• Leads development of program objectives and collaborates with departments.
• Develops and documents City of Dallas Data and Performance manuals and core documents.
• Coordinates surveys and evaluation tools, including Community Survey for residents and businesses.
• Uses statistical methods to identify trends and predictions in data sets.
• Prepares data reports and visualizations to communicate findings clearly.
• Manages and designs the performance reporting environment, including data sources, security, and metadata.
• Ensures timely updates for partnership data programs.

Skills

Data analysis

Continuous improvement

Project management

Statistics

Communication

Problem solving

Education

Bachelor's degree in Public Administration, Business, or Data Analysis and Performance

Tools

Office 365

Tableau

Excel

Access

Job description

City of Dallas is seeking a Continuous Improvement Specialist to drive performance, data analysis, and process optimization across city programs. You will lead workshops, mentor staff, and develop data‑driven insights that inform strategic decisions.

Ideal candidates bring a Bachelor's degree in Public Administration, Business, or Data Analysis and Performance plus 4 years in related areas. The role emphasizes collaboration with city departments and vendors, with a strong focus on Tableau and