Public Process Improvement & Project Management Specialist

AustinTexas; Austin (TX); On-site; USD 62,000 - 78,000; Full time

Job summary

City of Austin seeks a Business Process Specialist to support project management, process improvement, and performance measurement in a fast-paced urban government setting.

You will assist senior consultants, coordinate with executives, and help implement policy changes while maintaining data accuracy and stakeholder relationships. The role emphasizes analytical rigor and collaborative problem solving.

Qualifications

• Bachelor’s degree plus 1 year experience in a related field.
• Experience may be substituted for education up to 4 years.
• Strong written and interpersonal communication skills.
• Willingness to travel to multiple locations.

Responsibilities

• Assist in planning, executing and closing projects across assignments.
• Develop and maintain databases for data analysis and research findings.
• Prepare recommendations for new or revised policies and process improvements.
• Write reports summarizing findings and options.
• Establish project schedules and communicate status; manage meetings.

Skills

Project management

Quality management

Performance measurement

Change management

Business process improvement

Data analysis

Research methodologies

Cost/benefit analysis

Statistics

Financial modeling

Written communication

Verbal communication

Teamwork

Independent work

Education

Bachelor's degree in related field

Tools

SharePoint

Legistar

Job description

City of Austin seeks a Business Process Specialist to support project management, process improvement, and performance measurement in a fast-paced urban government setting.

You will assist senior consultants, coordinate with executives, and help implement policy changes while maintaining data accuracy and stakeholder relationships. The role emphasizes analytical rigor and collaborative problem solving.