City Administrative Assistant — Front Desk & Case Support

City of Chicago; Chicago (IL); On-site; USD 47,000 - 57,000; Full time

Job summary

City of Chicago is seeking an Administrative Assistant to provide clerical and secretarial support for the Department of Administrative Hearings. You will greet the public at kiosks, process important documents, and handle inquiries from attorneys and court staff.

The role requires two years of relevant experience or a diploma/associate degree with one year of experience. Location is 400 W. Superior, Chicago, IL, with standard weekday hours.

Qualifications

• Two years of administrative, office assistant or secretarial experience.
• Diploma or a certificate of completion from a vocational or business education program in office administration, plus one year experience.
• Graduation from an accredited college with an associate degree or higher, plus one year experience.

Responsibilities

• Performs administrative, clerical and secretarial duties for the Consumer/Environment Division within the Department of Administrative Hearings by receiving the public at kiosks.
• Provides high volume, high level face-to-face customer service by processing legally binding, accurate and time-sensitive documents.
• Communicates in person and by telephone with attorneys, respondents and other Court facility personnel by providing general information regarding departmental proceedings and forms.
• Maintains log sheets for all filed documents; distributes documents to other DOAH divisions, departmental liaisons, representatives and Corporation Counsel.
• Assists respondents with checking in for Administrative Hearings, filing motions to set aside, and making hearing requests.
• Gathers daily paperwork generated in hearing rooms, assuring it is filed or delivered to the appropriate staff in the division.
• Enters data for new cases into the AHMS database.
• Rotates at Satellite Sites if needed.

Skills

Administrative experience

Clerical experience

Customer service

Education

Diploma or certificate of office administration

Associate degree or higher

Job description

City of Chicago is seeking an Administrative Assistant to provide clerical and secretarial support for the Department of Administrative Hearings. You will greet the public at kiosks, process important documents, and handle inquiries from attorneys and court staff.

The role requires two years of relevant experience or a diploma/associate degree with one year of experience. Location is 400 W. Superior, Chicago, IL, with standard weekday hours.