Citrix TAM - Remote Growth & Adoption

Arrow Electronics; Parsippany-Troy Hills (NJ); Hybrid; USD 139,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off

Job summary

Arrow Electronics is seeking a Citrix Technical Account Manager to transform customer engagements into proactive partnerships, serving as the primary technical advisor and driving adoption of Citrix Solutions across Arrow ECS in represented markets.

You will manage 10-15 strategic accounts, build senior-level relationships, lead regular cadence reviews, and collaborate with sales, presales, and product teams to accelerate value.

Qualifications

• 7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical Consultant.
• Hands-on experience with Citrix technologies, or adjacent platforms.
• Experience working with channel partners, internal sales and pre-sales teams, distributors, Enterprise customers, and Professional Services.
• Strong presentation and stakeholder communication skills.
• Ability to operate effectively in global, matrixed environments.
• Proactive, accountable, reliable, and an individual who is a driver to establish their own relationships within accounts.

Responsibilities

• Serve as primary technical point of contact for Arrow ECS select end customers.
• Manage a portfolio of 10-15 accounts by complexity and goals.
• Build trusted relationships with technical leaders, sales leadership, and presales solution architects.
• Lead cadence calls and quarterly strategic reviews with customers.
• Drive Citrix adoption and usage aligned to business goals.
• Develop and execute technical adoption plans to accelerate time-to-value.
• Identify and proactively resolve technical blockers and risks.
• Support partner enablement initiatives including workshops and technical briefings.
• Collaborate with Arrow and Citrix ATS, Sales Engineering, and Product teams.
• Build and/or lead Proof of Concept (POC) / Proof of Value (POV) processes as needed.
• Host and coordinate with Citrix, Executive Briefings, for strategic customers to provide product roadmaps.

Skills

Citrix tech

Channel partners

Presales

Presentation skills

Global matrix

Job description

Arrow Electronics is seeking a Citrix Technical Account Manager to transform customer engagements into proactive partnerships, serving as the primary technical advisor and driving adoption of Citrix Solutions across Arrow ECS in represented markets.

You will manage 10-15 strategic accounts, build senior-level relationships, lead regular cadence reviews, and collaborate with sales, presales, and product teams to accelerate value.