Citizenship Programs Specialist - Outreach & Services

Self-Help For The Elderly; San Francisco (CA); On-site; USD 37,000 - 41,000; Full time

Job summary

Self-Help for the Elderly in San Francisco, CA is seeking a full-time Naturalization Services Specialist. You will provide naturalization support, conduct information sessions for citizenship classes, and participate in outreach events to promote program services.

The role requires a Bachelor's degree in a human services field with related experience, strong communication skills, and bilingual ability in English and Chinese (Cantonese and Mandarin). Travel and MS Office proficiency are needed.

Qualifications

• Bachelor's degree in a human services-related field with two years of related work experience.
• Experience in providing legal, immigration, health, social, and/or aging services in the community, especially with diverse communities and knowledge of community resources.

Responsibilities

• Provides naturalization services such as completing N-400, N-600, DS-11/82, AR-11 and I-90 applications; assisting in securing disability waivers; and providing information and referrals, case management or counseling services as necessary.
• Assists with civic engagement classes and citizenship test preparation.
• Provides information and promotes utilization of naturalization services by conducting outreach to businesses, groups, and individuals; schedules and makes presentations to various target groups.
• Establishes contacts and maintains good working relationships with key personnel in other agencies, including community-based service providers in the district and citywide providers.
• Manages databases within the Naturalization Program as required.
• Participates in professional development training sessions, meetings, hosting and prepares meeting minutes as assigned.
• Performs other duties as assigned.

Skills

Bilingual English-Chinese

Verbal & written communication

MS Office

Travel ability

Education

Bachelor's degree in human services

Tools

MS Office

Microsoft Access

Job description

Self-Help for the Elderly in San Francisco, CA is seeking a full-time Naturalization Services Specialist. You will provide naturalization support, conduct information sessions for citizenship classes, and participate in outreach events to promote program services.

The role requires a Bachelor's degree in a human services field with related experience, strong communication skills, and bilingual ability in English and Chinese (Cantonese and Mandarin). Travel and MS Office proficiency are needed.