Cisco Networking Lab Technician (Student)

Yavapai-College; Prescott (AZ); On-site; USD 22,000 - 23,000; Part time

Job summary

Yavapai College seeks a Student Worker for the Cisco Networking and Cybersecurity Lab. The Lab Technician supports daily operations, maintains lab equipment, and helps students with basic tech issues under supervision.

The position targets students in networking/IT fields who have completed at least one year of study and are sponsored by a faculty member. Hands-on Cisco, hardware, OS, virtualization, and cybersecurity lab exposure are provided.

Qualifications

• Completed, or currently enrolled in, introductory coursework in networking, cybersecurity, information technology, computer science, or a related discipline.
• Basic knowledge of computer hardware, operating systems, and network concepts.
• Familiarity with IP addressing, Ethernet, routers, switches, and common network cables.
• Ability to follow written procedures and technical instructions carefully.
• Strong dependability, organization, communication, and customer-service skills.
• Ability to work independently while recognizing when an issue should be escalated.

Responsibilities

• Open, close, and monitor the lab and assist students with networking and cybersecurity labs during assigned hours.
• Provide courteous, first-level technical assistance to students using lab computers, software, and networking equipment.
• Prepare lab workstations and equipment for classes, demonstrations, and hands-on exercises.
• Connect, organize, label, and lab related equipment.
• Assist with basic device setup, cable testing, console connections, and approved configuration tasks under staff supervision.
• Install or update approved software, operating-system images, virtual machines, and instructional files.
• Help maintain lab environments used for coursework.
• Troubleshoot basic hardware, software, login, connectivity, printing, and peripheral issues.
• Reset lab equipment and restore workstations or virtual environments after exercises.
• Report damaged equipment, security concerns, policy violations, and unresolved technical problems to the supervisor.
• Maintain accurate equipment inventories, checkout records, maintenance logs, and support documentation.

Skills

Networking concepts

Lab support

Troubleshooting

Customer service

Communication

Education

Intro coursework in networking

IT/CS background

Tools

Cisco IOS

Packet Tracer

Wireshark

Linux

Windows

VMware

VirtualBox

Hyper-V

Proxmox

Job description

Yavapai College seeks a Student Worker for the Cisco Networking and Cybersecurity Lab. The Lab Technician supports daily operations, maintains lab equipment, and helps students with basic tech issues under supervision.

The position targets students in networking/IT fields who have completed at least one year of study and are sponsored by a faculty member. Hands-on Cisco, hardware, OS, virtualization, and cybersecurity lab exposure are provided.