Circulation Clerk

City of Wayne; Detroit (MI); On-site; USD 22,000 - 30,000; Part time

Job summary

The City of Wayne seeks a part-time Library Assistant to staff Wayne Public Library. You'll check materials in/out, assist patrons, issue library cards, and handle fines and receipts, with emphasis on accuracy and privacy.

Hours are 15–25 per week, mainly afternoons and evenings with rotating Saturdays; you will help maintain shelves, answer phones, direct patrons, and support a welcoming public service environment in Wayne, Michigan.

Qualifications

• High school diploma.
• Experience in customer service.
• Experience working with computers.
• Strong organizational skills and attention to detail.
• Strong interpersonal, communication, and technology skills.
• Enthusiasm and commitment to excellent public service.
• Ability to push or pull carts of books or other materials, to lift, bend, or stoop in order to sort or shelve materials, and to lift and/or carry objects weighing up to 20 pounds.

Responsibilities

• Check materials out to patrons
• Handle fines, payments, and receipts
• Process returned materials, holds, and other materials from the TLN delivery
• Follow procedures for dealing with missing and damaged books
• Search and maintain patron records, ensuring accuracy and privacy
• Issue library cards
• Welcome patrons and provide directions
• Answer the main phone and direct calls as needed
• Sort and properly shelve library materials
• Straighten shelves and verify materials are shelved correctly
• Assist with opening and closing the library building
• Tidy public areas of the library
• Other duties as assigned

Skills

Customer service

Organizational skills

Interpersonal skills

Communication skills

Technology skills

Public service mindset

Education

High school diploma

Tools

Computers

Job description

Hours: approximately 15-25 hours per week,

primarily afternoons, evenings, and rotating Saturdays

Location: Wayne Public Library, 3737 S. Wayne Rd., Wayne, MI 48184

Responsibilities

• Check materials out to patrons
• Handle fines, payments, and receipts
• Process returned materials, holds, and other materials from the TLN delivery
• Follow procedures for dealing with missing and damaged books
• Search and maintain patron records, ensuring accuracy and privacy
• Issue library cards
• Welcome patrons and provide directions
• Answer the main phone and direct calls as needed
• Sort and properly shelve library materials
• Straighten shelves and verify materials are shelved correctly
• Assist with opening and closing the library building
• Tidy public areas of the library
• Other duties as assigned

Requirements

• High school diploma
• Experience working in a customer service role
• Experience working with computers
• Strong organizational skills and attention to detail
• Strong interpersonal, communication, and technology skills
• Enthusiasm and commitment to excellent public service
• Ability to push or pull carts of books or other materials, to lift, bend, or stoop in order to sort or shelve materials, and to lift and/or carry objects weighing up to 20 pounds

Wage: $16 - $22/hr