Cinema Rentals Shipping Specialist

Adorama Inc.; New York (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Adorama Rental Company in Brooklyn, NY is seeking a Front Counter Shipping Agent to deliver outstanding customer service while supporting daily cinema camera and lighting rental operations.

You will greet clients, verify orders, coordinate with prep and warehouse teams, handle curbside and shipping duties, and help maintain an organized front counter and shipping area in a fast-paced production environment.

Qualifications

• Previous customer service, warehouse, shipping, or rental house experience preferred.
• Familiarity with film/television/production is a plus.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with shipping platforms.
• Ability to safely lift and move production equipment.
• Strong attention to detail and accuracy.

Responsibilities

• Greet and assist clients picking up and returning rental equipment.
• Verify client information, rental orders, and equipment paperwork.
• Coordinate with prep, returns, and warehouse to ensure equipment is ready for pickup.
• Maintain a professional, welcoming front counter environment.
• Communicate delays, order changes, and client requests to department leads.
• Ensure clients receive accurate paperwork and understand pickup/return procedures.
• Coordinate curbside pickups/returns for clients.
• Assist with loading/unloading equipment when necessary.
• Ensure all outbound/inbound shipments are properly documented.
• Prepare outgoing shipments and generate shipping labels.
• Track shipments and inform departments/clients of status.
• Receive incoming packages and verify contents against documents.
• Maintain organized shipping/receiving areas.
• Assist warehouse, prep, and returns departments as needed.
• Follow procedures for equipment handling and documentation.

Skills

Customer service

Warehouse experience

Shipping procedures

Multitasking

Communication skills

Basic computer skills

Lifting & moving equipment

Attention to detail

Industry familiarity

Tools

Shipping platforms

Job description

Adorama Rental Company in Brooklyn, NY is seeking a Front Counter Shipping Agent to deliver outstanding customer service while supporting daily cinema camera and lighting rental operations.

You will greet clients, verify orders, coordinate with prep and warehouse teams, handle curbside and shipping duties, and help maintain an organized front counter and shipping area in a fast-paced production environment.