Cinema Operations Supervisor: Production & Troubleshooting

Deluxe; Burbank (CA); On-site; CAD 113,000 - 120,000; Full time

Job summary

Deluxe is seeking a Supervisor, Operations in Burbank, CA to oversee production pipelines, enforce procedures, and support managers. The role requires strong troubleshooting, communication, and leadership to keep deadlines on track and ensure safe, efficient workflows.

You will coordinate with operations staff across departments, handle escalations promptly, and maintain procedural documentation while providing internal technical support.

Qualifications

• Two years of experience in Cinema Post-Production.
• One year of experience in program management and customer service.
• Bachelor’s Degree or equivalent professional experience.

Responsibilities

• Understand Deluxe Cinema workflows and troubleshoot issues effectively.
• Enforce procedures and assist in workflow implementations.
• Ensure operations are compliant with security protocols.
• Maintain and seek efficiency opportunities.
• Maintain the accuracy of procedural documentation.
• Support management with disseminating information to operations staff.
• Foster a positive team environment and cross-department communication.
• Escalate issues when needed and provide internal technical support.
• Assist with nonstandard or time-sensitive workflows and projects.

Skills

Leadership

Troubleshooting

Communication

Organization

Cinema workflows

Microsoft 365

Cloud basics

High-pressure

Education

Bachelor’s Degree

Tools

Linux

Transkoder

Clipster

Resolve

Baselight

Pro Tools

Aspera P2P

Signiant

Faspex

Job description

Deluxe is seeking a Supervisor, Operations in Burbank, CA to oversee production pipelines, enforce procedures, and support managers. The role requires strong troubleshooting, communication, and leadership to keep deadlines on track and ensure safe, efficient workflows.

You will coordinate with operations staff across departments, handle escalations promptly, and maintain procedural documentation while providing internal technical support.