Cinema Guest Experience Associate — Flexible Hours

Cinemark USA, Inc.; Athens (TX, KY); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Health Benefits

401(k) Matching

Growth Opportunities

Education Assistance

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is hiring Team Members to welcome Guests, answer questions, handle transactions, and maintain a clean, safe theatre environment. The role may span Usher, Box Office, or Concession tasks depending on staffing needs.

Ideal candidates are energetic, reliable, and fluent in English, with strong guest service skills and the ability to work in a fast-paced theatre setting. The position offers flexible hours, including evenings and weekends.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Requires regular and consistent attendance.
• Has an energetic and friendly attitude during each shift.
• Provides excellent Guest service.
• Interpersonal skills include the ability to communicate with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English.
• Ability to work in a team environment and independently.
• Ability to take and follow direction.
• Responds with a sense of urgency.
• Accurate cash handling and basic math skills.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions completed on assigned register.
• Verifies tickets at podium and directs Guests to an auditorium.
• Ensures tickets are sold in accordance with MPAA rating system and company policy.
• Provides pricing, movie and event information and general theatre details.
• Responds to Guests' questions in a professional manner.
• Maintains theatre cleanliness and safety across all areas.
• Supports opening and closing duties as needed.

Skills

Guest service orientation

Teamwork

Communication skills

English proficiency

Cash handling

Tools

POS system

Job description

Cinemark USA, Inc. is hiring Team Members to welcome Guests, answer questions, handle transactions, and maintain a clean, safe theatre environment. The role may span Usher, Box Office, or Concession tasks depending on staffing needs.

Ideal candidates are energetic, reliable, and fluent in English, with strong guest service skills and the ability to work in a fast-paced theatre setting. The position offers flexible hours, including evenings and weekends.