Cinema Floor Manager: Lead Operations & Guest Experience

Roadhouse Crossroads LLC; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free movies

Discounts on food and drinks

Medical, dental and vision benefits

Job summary

RoadHouse Cinemas in Tucson, AZ is seeking a Floor Manager to orchestrate guest experiences and support a positive team culture. You will coordinate shift tasks and communicate with management to keep operations smooth.

The role requires leadership, customer service, problem solving and the ability to work weekends, nights and holidays. Training, hiring support and maintaining reports and inventories are part of the duties.

Qualifications

• Management experience, preferably in the restaurant industry.
• Customer service skills.
• Problem solving and critical thinking skills.
• Basic math skills.
• Ability to lead, coach, and positively communicate with team members.
• Must obtain Title 4 certification and Food Handlers Card within 30 days of hire.
• Must be 19 years of age or older.

Responsibilities

• Coordinate the tasks of employees on shift to ensure a smooth flow of operations.
• Effectively communicating with management, team leaders and subordinates, keeping everyone updated and in the know.
• Maintaining situational awareness, knowing when and where to step in and assist to ensure each guest is having a quality experience and all systems are working smoothly.
• Managing specific departments as assigned.
• Completing all duties related to reports, cash handling, scheduling, and inventories.
• Assisting with hiring, training, coaching and implementing employee discipline policy when necessary.
• Constantly taking the pulse of the company, with a presence most often on the floor.
• Must be able to work weekends, nights and holidays

Skills

Management experience

Customer service

Problem solving

Basic math

Lead and coach

Certification within 30 days

Age 19+

Job description

RoadHouse Cinemas in Tucson, AZ is seeking a Floor Manager to orchestrate guest experiences and support a positive team culture. You will coordinate shift tasks and communicate with management to keep operations smooth.

The role requires leadership, customer service, problem solving and the ability to work weekends, nights and holidays. Training, hiring support and maintaining reports and inventories are part of the duties.