CIAM Product Manager: Identity & Fraud Intelligence

KeyBank; Brooklyn (OH); On-site; USD 71,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

KeyBank in Brooklyn, Ohio, seeks a Client Identity and Access Management (CIAM) Product Manager - Capabilities & Intelligence to lead authentication intelligence, device and behavioral analytics, and risk-based controls across client channels.

You will own the CIAM capability roadmap, collaborate with fraud, security, data analytics, and technology teams, and translate attack patterns into measurable outcomes that balance security with client experience.

Qualifications

• 5+ years of product management, identity and access management, fraud prevention, cybersecurity, analytics, or related discipline.
• Experience with authentication technologies and fraud-detection solutions.
• Ability to translate business objectives into measurable product outcomes.
• Strong analytical, problem-solving and cross-functional collaboration skills.
• Experience influencing teams without direct authority.

Responsibilities

• Lead CIAM program and standards across authentication intelligence capabilities.
• Own authentication intelligence and fraud-detection capabilities roadmap.
• Tune detection models, risk policies, and thresholds to balance security and user experience.
• Partner with Fraud, Cyber Defense, Data & Analytics, Technology and product teams.
• Define business outcomes, requirements, and acceptance criteria.
• Ensure CIAM signals are integrated into real-time authentication decisions.

Skills

Product Management

Identity & Access Management

Fraud prevention

Cybersecurity

Analytics

Education

Bachelor's degree in Business, Technology, Cybersecurity, Data Analytics

Tools

LexisNexis ThreatMetrix

Memcyco

NuDetect

Data analytics platforms

Job description

KeyBank in Brooklyn, Ohio, seeks a Client Identity and Access Management (CIAM) Product Manager - Capabilities & Intelligence to lead authentication intelligence, device and behavioral analytics, and risk-based controls across client channels.

You will own the CIAM capability roadmap, collaborate with fraud, security, data analytics, and technology teams, and translate attack patterns into measurable outcomes that balance security with client experience.