CIAM Analyst: Identity Onboarding & Access

Tata Consultancy Services; Phoenix (AZ); On-site; USD 110,000 - 120,000; Full time

Job summary

Tata Consultancy Services is seeking a CIAM Analyst to help gather requirements, document identity flows, and coordinate onboarding of customer-facing apps onto CIAM platforms such as Ping Identity and Strivacity.

You will bridge application owners with security, architecture, and engineering teams while supporting testing, UAT, and production readiness activities in an Agile environment.

Qualifications

• 2–5 years as BA/IAM/CIAM Analyst.
• Understand CIAM concepts: SSO, MFA, OAuth 2.0, OIDC, SAML, and registration journeys.
• Experience creating BRDs, flows, user stories, and acceptance criteria.
• Strong stakeholder management and communication in Agile environments.

Responsibilities

• Gather, analyze, and document business and technical requirements for CIAM onboarding.
• Assess applications for authentication, authorization, and registration needs.
• Create process flows, use cases, and functional specs.
• Support onboarding of web, mobile, API, and partner apps onto CIAM platforms.
• Coordinate with architects, engineers, security teams, and owners during delivery.
• Assist in testing, UAT, and production readiness activities.
• Track onboarding progress, risks, issues, and dependencies.
• Support compliance and audit activities related to CIAM.

Skills

CIAM concepts

Business analysis

Stakeholder management

Agile methodologies

Onboarding/identity flows

Tools

Ping Identity

Strivacity

Okta

Auth0

ForgeRock

Job description

Tata Consultancy Services is seeking a CIAM Analyst to help gather requirements, document identity flows, and coordinate onboarding of customer-facing apps onto CIAM platforms such as Ping Identity and Strivacity.

You will bridge application owners with security, architecture, and engineering teams while supporting testing, UAT, and production readiness activities in an Agile environment.