Customer Identity & Access Management (CIAM) Engineer

Tata Consultancy Services; Phoenix (AZ); On-site; USD 110,000 - 120,000; Full time

Job summary

Tata Consultancy Services is looking for a skilled Customer Identity & Access Management (CIAM) Engineer based in Phoenix, Arizona. The ideal candidate will support the implementation and onboarding of customer-facing applications on CIAM platforms like Ping Identity and Strivacity. You’ll design and maintain secure authentication and customer registration solutions.

The position requires 3–7 years of experience, expertise in IAM/CIAM, and hands-on familiarity with Ping Identity or Strivacity. The salary range is $110,000 to $120,000 annually.

Qualifications

• 3–7 years of IAM/CIAM experience.
• Hands‑on experience with Ping Identity and/or Strivacity platforms.
• Strong knowledge of OAuth 2.0, OIDC, SAML, JWT, and SCIM.

Responsibilities

• Configure and support CIAM solutions using Ping Identity and/or Strivacity platforms.
• Onboard web, mobile, and API-based applications to enterprise CIAM services.
• Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), OAuth 2.0, OpenID Connect (OIDC), and SAML integrations.

Skills

IAM/CIAM experience

Ping Identity

Strivacity

OAuth 2.0

OIDC

SAML

REST APIs

Cloud environments

Job description

Customer Identity & Access Management (CIAM) Engineer

We are seeking a skilled CIAM Engineer to support the implementation, configuration, and onboarding of customer-facing applications onto CIAM platforms such as Ping Identity and Strivacity. The role involves designing and supporting authentication, authorization, federation, and customer registration solutions while ensuring security, scalability, and an optimal user experience.

Key Responsibilities

• Configure and support CIAM solutions using Ping Identity and/or Strivacity platforms.
• Onboard web, mobile, and API-based applications to enterprise CIAM services.
• Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), OAuth 2.0, OpenID Connect (OIDC), and SAML integrations.
• Develop and maintain customer registration, login, password management, and profile management journeys.
• Troubleshoot authentication, federation, and access‑related issues.
• Collaborate with application teams, security teams, and architects to deliver secure identity solutions.
• Support CIAM platform upgrades, enhancements, and operational activities.
• Create technical documentation, onboarding guides, and integration standards.

Required Skills

• 3–7 years of IAM/CIAM experience.
• Hands‑on experience with Ping Identity and/or Strivacity platforms.
• Strong knowledge of OAuth 2.0, OIDC, SAML, JWT, and SCIM.
• Experience integrating applications using REST APIs and identity protocols.
• Familiarity with cloud environments (AWS, Azure, or GCP).
• Strong troubleshooting and analytical skills.

Preferred Qualifications

• Ping Identity certifications.
• Experience with customer identity lifecycle management and adaptive authentication.
• Experience in Banking, Financial Services.

Salary Range: $110,000‑$120,000 a year