CHW & Phlebotomy Navigator for HIV Care — Flexible Hours

Family Health Center; Main South (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Family Health Center in Worcester, MA is seeking a Phlebotomist and Community Health Worker/Patient Navigator for the HIV Prevention Team. You will conduct outreach, collect specimens, provide counseling, and help patients access care and medications.

The role requires bilingual abilities, harm-reduction experience, and flexibility for evenings/weekends. Education includes a high school diploma; a related bachelor's is preferred. The team emphasizes trauma-informed care and equity in services.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in a related field preferred.
• Minimum of two years of relevant work or internship experience.
• Ability to conduct patient interviews and work with healthcare teams and community partners.
• Strong data entry skills and proficiency in Microsoft Office (Excel, Outlook).
• Excellent organizational skills and ability to work independently.
• Phlebotomy certification required, or willingness to complete training within six months.
• Bilingual (English and another language relevant to the patient population) required.
• Community Health Worker Core Training must be completed within the first year.
• Experience with harm reduction, community outreach, and working with diverse populations (including LGBTQ+ communities) strongly preferred.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Conduct outreach in community settings to build trust and expand access to care for populations facing barriers.
• Work with individuals from diverse racial, ethnic, linguistic, gender, and sexual identity backgrounds.
• Identify and recruit patients for services.
• Provide counseling, health education, and harm reduction support.
• Assist with care navigation and addressing barriers such as insurance access and medication affordability.
• Support medication access, including application and enrollment assistance.
• Link patients to HIV care or prevention services (PrEP, PEP) and provide follow-up.
• Perform clinical tasks, including specimen collection and HIV/STI counseling and testing.
• Accurately document services and contribute to program goals.

Skills

Phlebotomy

Data entry

Microsoft Office

Bilingual

Communication

Education

High school diploma or GED

Bachelor’s degree in related field (preferred)

Tools

Excel

Microsoft Office

Job description

Family Health Center in Worcester, MA is seeking a Phlebotomist and Community Health Worker/Patient Navigator for the HIV Prevention Team. You will conduct outreach, collect specimens, provide counseling, and help patients access care and medications.

The role requires bilingual abilities, harm-reduction experience, and flexibility for evenings/weekends. Education includes a high school diploma; a related bachelor's is preferred. The team emphasizes trauma-informed care and equity in services.