We are seeking a welcoming, detail-oriented Church Office Administrator to provide day-to-day administrative and office management support for our church office and ministries. This role serves as the primary point of contact for members, visitors, vendors, and community partners; coordinates church communications and worship resources; supports church governance, reporting, and recordkeeping; maintains facility scheduling; and assists with basic financial administration and community assistance programs as assigned.
Reporting Relationship
Reports to: Pastor and/or Council Moderator (as designated). Works closely with the Music Director, Treasurer, standing committees, custodian, and Buildings & Grounds.
Essential Functions & Responsibilities
- Serve as a welcoming first point of contact for members, visitors, vendors, and community partners (in person, phone, and email).
- Monitor office email and voicemail; route messages to appropriate staff/volunteers and complete follow-up as needed.
- Prepare and distribute church communications (e-news, Sunday bulletins, printed newsletters, social media posts, email messages, and phone outreach).
- Coordinate with the Pastor and Music Director to produce weekly worship bulletins and compile worship resources; coordinate scheduling of lay participants as needed.
- Maintain office operations, church records, and general files; support ongoing organization and retention of key documents.
- Maintain office equipment and coordinate service/repairs; purchase and track office and ministry supplies as needed.
- Maintain the church facilities calendar; coordinate room requests, rentals, and rental agreements; communicate schedules and changes with custodial staff and volunteers.
- Communicate facility needs to Buildings & Grounds and the custodian; help track requests and follow through.
- Support Council and committee administration by preparing agendas, coordinating reports, serving as liaison to standing committees, and facilitating communication among leaders; attend meetings when possible.
- Complete required annual and conference reports (including Annual Yearbook data) by stated deadlines.
- Maintain membership data and generate reports as requested (including annual reporting) using the church database as needed.
- Maintain records of required inspections and safety-related documentation (e.g., boiler, elevator, fire system, extinguishers, AED) and support timely scheduling and record retention.
- Assist with financial administration as assigned: process accounts receivable (weekly deposits; reconciliation of electronic giving such as ACH/PayPal), accounts payable, and payroll support; compile routine monthly/quarterly reports for the Treasurer and Council.
- Support required employment and nonprofit forms/filings as applicable (e.g., W-2/W-3, 941 quarterly filings, I-9, W-4, and applicable nonprofit reports).
- Support community assistance ministries as assigned (e.g., coordinating access to clothes closet and food pantry; assisting with volunteer coordination and organization).
- For assistance programs (e.g., Crete Cares), receive and process applications; route to the review team; coordinate approved disbursements with the Treasurer; communicate outcomes with applicants; and scan/file records per church practice.
- Serve as a point of contact for partner organizations (e.g., Food Bank representatives) as needed.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent required; additional coursework or training in office administration, accounting/bookkeeping, or related field preferred.
- 2+ years of administrative experience (church or nonprofit experience preferred).
- Proficiency with common office tools (email, word processing, spreadsheets, printing/copying) and ability to learn church systems (e.g., membership database and shared drives); ability to use a variety of digital and media platforms (e.g., social media and website content management).
- Strong written and verbal communication skills, professionalism, and a service-oriented, welcoming approach.
- Demonstrated ability to handle confidential information with discretion.
- Excellent organization, attention to detail, follow‑through, and ability to manage multiple priorities and meet deadlines.
- Ability to speak Spanish is a plus, but not required.
Work Environment & Physical Requirements
Work is primarily performed in an office setting with frequent interaction with the public. Position requires regular use of a computer, phone, and office equipment; occasional lifting/carrying of supplies and printed materials; and occasional schedule flexibility to support worship services, meetings, and special events.