Church Front Desk & Guest Experience Coordinator

James River Church; Ozark (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

James River Church is seeking a part-time office receptionist to support the Atmosphere and Hosting Department. The role involves greeting guests, handling multi-line calls, and performing light administrative tasks in the main office.

Ideal candidates bring two years of clerical or telephone experience and a friendly, service-oriented demeanor. The position emphasizes teamwork within Office Services and participation in church events and communications.

Qualifications

• Two (2) years of multi-line telephone or general clerical experience; OR any equivalent combination of training and experience.
• Solid knowledge of the James River Church departments and events.
• Experience in customer service and/or sales.
• Relevant experience to assist other areas of Office Services preferred.

Responsibilities

• Represent the church culture well to all guests and staff members.
• Courteously greet all who enter the office in a friendly manner and assist with their needs.
• Ensure all incoming calls are answered promptly and courteously to minimize wait times.
• Transfer all calls promptly, leaving no one on hold for more than 30 seconds.
• Forward voicemails and emails from the Answering Service that the church receives when office is closed.
• Maintain an orderly reception area and assist with updating voicemail recordings as needed.
• Capture and log calls when concerns arise and direct to appropriate departments.
• Train and oversee other staff to assist in reception area when needed.

Skills

Multi-line telephone

Clerical experience

Customer service

Professional communication

Job description

James River Church is seeking a part-time office receptionist to support the Atmosphere and Hosting Department. The role involves greeting guests, handling multi-line calls, and performing light administrative tasks in the main office.

Ideal candidates bring two years of clerical or telephone experience and a friendly, service-oriented demeanor. The position emphasizes teamwork within Office Services and participation in church events and communications.