Guest Experience & Front Desk Coordinator

Pinelake Church; Brandon (MS); On-site; USD 30,000 - 38,000; Full time

Job summary

Pinelake Church Reservoir Campus is seeking a friendly Receptionist to greet guests, assist visitors, and support daily administrative operations. The role emphasizes hospitality, clear communication on phones and email, and coordination of front desk activities in a busy church setting.

The ideal candidate will have strong interpersonal skills, be able to maintain staff directories and building access, and collaborate with staff and volunteers to ensure a welcoming campus experience.

Qualifications

• High School diploma required; administrative experience preferred.
• Excellent interpersonal and communication skills.
• Ability to greet guests and manage phone/email correspondence.
• Organizational skills for mail, directories, and front desk duties.

Responsibilities

• Create a warm, welcoming environment for guests and ministry partners entering the Reservoir Campus.
• Answer, screen, and direct incoming calls for campuses with professionalism and hospitality.
• Receive, sort, distribute, and process incoming and outgoing mail, packages, and deliveries.
• Support staff onboarding and offboarding through assigned administrative processes.
• Maintain accurate staff directories, phone lists, and organizational contact information.
• Coordinate front desk coverage as needed and contribute to a well-organized, secure, and welcoming office environment.
• Monitor designated building access.
• Maintain voicemail greetings and messages.
• Perform additional administrative and operational responsibilities as assigned in support of Pinelake Church's mission.

Skills

Interpersonal skills

Communication

Phone etiquette

Customer service

Education

High School diploma

Tools

Windows/MacOS

Word processing

Spreadsheets

Job description

Pinelake Church Reservoir Campus is seeking a friendly Receptionist to greet guests, assist visitors, and support daily administrative operations. The role emphasizes hospitality, clear communication on phones and email, and coordination of front desk activities in a busy church setting.

The ideal candidate will have strong interpersonal skills, be able to maintain staff directories and building access, and collaborate with staff and volunteers to ensure a welcoming campus experience.