Chronic Care Navigator

Axil Health; Raleigh (NC); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Long Term Disability

Term Life Insurance

401(k) Program

15 days PTO

Paid holidays + floating holidays

Performance Bonus

Paid Training

Job summary

Axil Health is seeking a dedicated care navigator to engage patients between visits, monitor remote data, and coordinate with pharmacists to support chronic disease management. You will document interactions and escalate concerns per protocol, helping eligible patients enroll into the program.

The role emphasizes compassionate patient care, structured schedules, and opportunities for professional growth within a small, mission-driven team.

Qualifications

• Certified Medical Assistants (CMA, CCMA, RMA, NCMA or equivalent national certification)
• Licensed Practical Nurse (LPN) with active NC license

Responsibilities

• Reach out to assigned patients on a structured schedule, some weekly, some monthly, based on their condition and risk level
• Review remote monitoring dashboards and proactively contact patients when data trends require action
• Document patient interactions using tools
• Escalate clinical concerns to an on-team pharmacist using clear protocols
• Assist to enroll newly eligible patients into the program

Skills

CMA/CCMA/RMA/NCMA

LPN with NC license

Education

Licensed Practical Nurse (LPN) with NC license

Job description

Axil Health is seeking a dedicated care navigator to engage patients between visits, monitor remote data, and coordinate with pharmacists to support chronic disease management. You will document interactions and escalate concerns per protocol, helping eligible patients enroll into the program.

The role emphasizes compassionate patient care, structured schedules, and opportunities for professional growth within a small, mission-driven team.