Chocolatier Supervisor | Lead Store & Guest Experience

Lindt & Sprüngli Group; Kentucky; Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Free sundae or shake on every shift

50% employee discount

Quarterly bonus opportunities

Résumé du poste

Ghirardelli in Simpsonville, Kentucky seeks a Restaurant/Retail Associate with supervisory responsibilities to support daily store operations and lead a high-performing team under the general manager. This onsite role emphasizes safety, customer service, and operational excellence.

Starting pay is $18.00/hr plus tips, with holiday pay, a free sundae or shake on every shift, a 50% employee discount, and quarterly bonus opportunities in a dynamic retail and restaurant environment.

Qualifications

• High school diploma or GED preferred.
• 1+ years of fast-paced restaurant or retail experience.
• 6+ months in a supervisory role preferred.

Responsabilités

• Oversee store safety and risk management.
• Communicate with all levels of the organization.
• Manage sales floor operations and cash wrap.
• Be the primary liaison with corporate and vendors in absence of management.
• Model exemplary customer service and lead by example.
• Monitor sales and labor costs to maximize profitability.
• Address escalated customer service issues promptly.
• Ensure cleanliness, food/product safety and branding compliance.
• Utilize MICROS system effectively.

Connaissances

Communication

Team building

Time management

Forecasting

POS systems

MICROS

Formation

High school diploma or GED

Outils

MICROS POS

Description du poste

Ghirardelli in Simpsonville, Kentucky seeks a Restaurant/Retail Associate with supervisory responsibilities to support daily store operations and lead a high-performing team under the general manager. This onsite role emphasizes safety, customer service, and operational excellence.

Starting pay is $18.00/hr plus tips, with holiday pay, a free sundae or shake on every shift, a 50% employee discount, and quarterly bonus opportunities in a dynamic retail and restaurant environment.