Chocolatier Supervisor: Lead Store & Café Team (Tips)

Ghirardelli Chocolate Company; Louisville (KY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free sundae or shake

Employee discount 50%

Quarterly bonus opportunities

Holiday pay 1.5x

Job summary

Ghirardelli Chocolate Company in Louisville is hiring a Restaurant/Retail Associate. You will perform all restaurant and retail duties, act as the face of the brand, and uphold exemplary customer service, cash handling, and store safety.

Ability to work with MICROS POS and support a fast-paced team is essential. Starting pay is $18.00/hr plus tips, with 1.5x holiday pay, a quarterly bonus opportunity, a free sundae or shake on every shift, and a 50% employee discount.

Qualifications

• Clear, professional, and effective oral and written communication.
• Team-building skills, including empathy, rapport-building, delegation, and empowerment.
• Effective time management and self-direction under minimal supervision.
• Ability to conduct evidence-based business forecasting for sales and resource needs.
• Familiarity with point of sale systems, such as MICROS.
• Knowledge of restaurant or retail management techniques.

Responsibilities

• Store management support: ensure well-being and safety, liaise with management, and uphold standards.
• Restaurant and retail operations: manage daily activities, cashier, sales floor, and customer service.
• People management: assist with payroll, scheduling, coaching, and training.

Skills

Communication

Team-building

Time management

Forecasting

POS MICROS

Retail management

Education

High school diploma or GED

Tools

MICROS POS

Job description

Ghirardelli Chocolate Company in Louisville is hiring a Restaurant/Retail Associate. You will perform all restaurant and retail duties, act as the face of the brand, and uphold exemplary customer service, cash handling, and store safety.

Ability to work with MICROS POS and support a fast-paced team is essential. Starting pay is $18.00/hr plus tips, with 1.5x holiday pay, a quarterly bonus opportunity, a free sundae or shake on every shift, and a 50% employee discount.