Restaurant & Retail Supervisor — Tips, Bonuses & Perks

Ghirardelli Chocolate; Simpsonville (KY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free sundae or shake on every shift

50% employee discount

Quarterly bonus opportunities

Job summary

Ghirardelli Chocolate is hiring for a Restaurant/Retail Associate to perform all restaurant and retail duties with a focus on customer service and teamwork. Starting pay is $18.00/hr plus tips, with holiday pay and a quarterly bonus opportunity. Perks include a free sundae or shake on every shift and a 50% employee discount.

Shifts may start early for prep and end after closing for cleaning. Candidates should have 1+ year in a fast-paced environment and 6+ months in a supervisory role, with a

Qualifications

• High school diploma or GED preferred.
• 1+ year in a fast-paced restaurant or retail environment.
• 6+ months in a supervisory role preferred.

Responsibilities

• Prioritize daily store activities under the general manager.
• Manage operations of the sales floor, cash/wrap, retail, or fountain areas.
• Uphold exemplary customer service standards by modeling leadership.
• Monitor sales and labor costs to maximize profitability without sacrificing service.
• Maintain high standards of cleanliness, food safety, and branding requirements.
• Properly use the MICROS system and its functionality.

Skills

Clear, professional communication

Team-building and leadership

Time management and self-direction

Customer service excellence

Education

High school diploma or GED

Tools

MICROS POS system

Job description

Ghirardelli Chocolate is hiring for a Restaurant/Retail Associate to perform all restaurant and retail duties with a focus on customer service and teamwork. Starting pay is $18.00/hr plus tips, with holiday pay and a quarterly bonus opportunity. Perks include a free sundae or shake on every shift and a 50% employee discount.

Shifts may start early for prep and end after closing for cleaning. Candidates should have 1+ year in a fast-paced environment and 6+ months in a supervisory role, with a