Chocolate Experience Specialist

Ghirardelli Chocolate Company; Kittery (ME); On-site; USD 21,000 - 23,000; Full time

Job summary

Lindt USA is seeking a Chocolate Advisor to join our retail teams, delivering premium in-store experiences. You will engage customers, share product knowledge, and drive sales while upholding Lindt standards.

In this role you will support store goals, maintain visual standards, and provide exceptional service during nights, weekends, and holidays as needed to ensure customer satisfaction.

Qualifications

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Ability to take direction and execute work effectively.

Responsibilities

• Provide high levels of customer service and product knowledge to meet sales goals.
• Execute store processes and policies, including POS and merchandising.
• Help stock shelves, monitor date codes, and maintain store cleanliness.
• Escalate product or customer issues to management promptly.

Skills

Customer interaction

Math skills

Direction taking

Education

High School Graduate or equivalent

Job description

Lindt USA is seeking a Chocolate Advisor to join our retail teams, delivering premium in-store experiences. You will engage customers, share product knowledge, and drive sales while upholding Lindt standards.

In this role you will support store goals, maintain visual standards, and provide exceptional service during nights, weekends, and holidays as needed to ensure customer satisfaction.