Chiller Support Tech - Own Documentation & Troubleshooting

American Chillers and Cooling Tower Systems; Columbia (SC); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401k with matching

Job summary

American Chillers is hiring a Chiller Support Technician to become the backbone behind our product after shipment. You will assist customers and field technicians, own critical technical documentation, and help keep manufacturing and documentation accurate as we scale.

The role offers growth into a technical leadership position with hands-on equipment exposure across markets and a strong emphasis on owning end-to-end support and documentation.

Qualifications

• Strong technical foundation in HVAC/R or mechanical fields.
• Ability to read assembly drawings and electrical schematics.

Responsibilities

• Support customers and field technicians with start-up questions and troubleshooting.
• Write and maintain unit documentation: O&M manuals, service and troubleshooting sections.
• Keep electrical schematics and wiring diagrams current and accurate.
• Support manufacturing: learn and maintain chiller build process in Odoo with work instructions and routings.
• Improve floor operations: suggest workstation layout and tooling improvements.
• Build deep product knowledge and become go-to technical resource.

Skills

HVAC/R experience

Electrical literacy

Technical documentation

Computer proficiency

Communication in English

Willingness to relocate

Education

Engineering degree (Mechanical, Industrial, Manufacturing)

Tools

Odoo ERP

CAD tools (SolidWorks, AutoCAD, Inventor)

Job description

American Chillers is hiring a Chiller Support Technician to become the backbone behind our product after shipment. You will assist customers and field technicians, own critical technical documentation, and help keep manufacturing and documentation accurate as we scale.

The role offers growth into a technical leadership position with hands-on equipment exposure across markets and a strong emphasis on owning end-to-end support and documentation.