Manufacturing Engineer: Product Support & Parts Owner

American Chillers and Cooling Tower Systems; West Columbia (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401k with 4% match

On-site in Columbia, SC

Job summary

American Chillers in Columbia, SC designs and manufactures industrial chillers and cooling systems for demanding applications, from data centers to medical equipment. The Manufacturing Engineer (Product Support) is the technical backbone after manufacture, handling field questions, spare parts sales, and documentation that ships with every unit.

You'll work hands-on with start-up, troubleshooting, warranty questions, and the ERP process (BOMs, routings, work centers).

Qualifications

• Engineering foundation in Mechanical, Industrial, or Manufacturing engineering or equivalent hands-on technical experience.
• Strong CAD, spreadsheets, and ERP software skills; quick to pick up ERP systems.
• Ability to read assembly drawings, P&IDs, and electrical schematics; understand how electrical and mechanical fit together.
• Customer-facing confidence; able to guide technicians and communicate technical info clearly.
• Drive and ownership for a broad role; proactive problem-solving and learning.
• On-site in the Columbia, SC area (not a remote role).

Responsibilities

• Support customers and field technicians through start-up, troubleshooting, and warranty questions.
• Own replacement- and spare-parts sales and associated documentation.
• Produce and manage OM manuals, electrical schematics, drawings shipped with every unit.
• Support manufacturing processes in the ERP system (BOMs, routings, work centers, work instructions).

Skills

Engineering foundation

CAD proficiency

ERP/MRP experience

Electrical schematics literacy

Customer-facing communication

Ownership drive

Education

Engineering degree in Mechanical/Industrial/Manufacturing

Tools

SOLIDWORKS / CAD tools

Odoo ERP

Spreadsheets (Excel)

Job description

American Chillers in Columbia, SC designs and manufactures industrial chillers and cooling systems for demanding applications, from data centers to medical equipment. The Manufacturing Engineer (Product Support) is the technical backbone after manufacture, handling field questions, spare parts sales, and documentation that ships with every unit.

You'll work hands-on with start-up, troubleshooting, warranty questions, and the ERP process (BOMs, routings, work centers).