Children's Residential Shift Lead

Arrow Child & Family Ministries

Bel Air, Northern (MD, KY)

Hybrid

USD 42,000 - 54,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental/Vision
Parental leave
Retirement match
Paid time off
Mileage reimbursement
Tuition reimbursement
Learning & development

Job summary

Arrow Child & Family Ministries in Bel Air, MD seeks a Residential Counselor Supervisor to oversee a team of Residential Counselors, supervise activities, and ensure compliant documentation and treatment plans. The role emphasizes professionalism, crisis response, and collaboration with clinical staff to support behavior change in residents.

Responsibilities include mentoring staff, enforcing behavior policies, documenting care, and coordinating with medical and education activities while

Qualifications

  • High School diploma or GED and at least three years’ experience working with children and families preferably in the child welfare industry or a combination of bachelor’s degree and less than three years relevant experience.

Responsibilities

  • Assists in the management of team of Residential Counselors including scheduling and employee management.
  • Supervises children in activities in order to observe or effect changes in their social behavior.
  • Completes shift documentation including but not limited to residential case notes, incident reports, and resident inventory.
  • Observes methods and techniques of clinical staff and participates in treatment of children through interaction, limit setting, and implementation of treatment plans.
  • Promotes professionalism with counseling staff ensuring dress code, appropriate staff-resident interactions, etc.
  • Escorts children to groups, interviews, meetings, mealtime, recreation, education activities, medical appointments, and participates in supervision and instruction.
  • Maintains age-appropriate rules and enforces the behavior management system, including the proper conduct of children during work, recreation, and education activities.
  • Trains and models skill sets to Residential Counselors.
  • Supervises the administration of medication and documents medication administration, as ordered.
  • Works to promote pro-social behavior by residents and prevent negative behaviors.
  • Maintains professional boundaries between self and residents to ensure appropriateness in the working relationship.
  • Provides crisis intervention as needed.
  • Communicates all appropriate information internally and externally to facilitate the treatment of the resident.
  • Attends trainings and meetings as required.
  • Shares/transmits the mission and vision of Arrow Child & Family Ministries to staff and to clients and families served.
  • Teaches rules, manners, policies for interpersonal relationships, and personal care.
  • Review client files on a Periodic basis for the completeness and accuracy of residential documentation.
  • Review client files on a quarterly basis to access service plan implementation, progress towards desired outcomes, and future appropriateness of service plan.
  • Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.
  • May be required to drive ACFM vehicles, be insurable with our auto insurance provider, and complete Arrow’s vehicle training.

Skills

Team management
Scheduling
Employee management
Crisis intervention
Observation of behavior
Documentation
Treatment plans
Professionalism
Communication with team
Resident safety

Education

High School diploma or GED
Bachelor's degree (preferred)

Job description

Arrow Child & Family Ministries in Bel Air, MD seeks a Residential Counselor Supervisor to oversee a team of Residential Counselors, supervise activities, and ensure compliant documentation and treatment plans. The role emphasizes professionalism, crisis response, and collaboration with clinical staff to support behavior change in residents.

Responsibilities include mentoring staff, enforcing behavior policies, documenting care, and coordinating with medical and education activities while

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