Children’s 3/4 Year Old Supervisor

Aspen Snowmass; Aspen (CO); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Aspen Snowmass is seeking a 3 & 4 Year Old Supervisor to lead a dynamic Pros and inside support team, delivering exceptional guest services and operational excellence on the mountain. This full-time role includes organizing operations, scheduling staff, mentoring Pros, and building a cohesive team that solves problems creatively while maintaining safety.

The ideal candidate has PSIA certification or a background in education, a passion for working with young children, and a track record of

Qualifications

• PSIA/AASI level 1 certification or foreign equivalent is preferred.
• Minimum of 5 seasons in the snow sports industry.
• Minimum 1 year of experience working with children 6 & under.

Responsibilities

• Organize and prioritize operational requirements based on SOPs, end of season analysis, and initiatives.
• Supervise, schedule and staff a team of Pros to meet daily operational needs.
• Promote guest service excellence by evaluating guest experiences and addressing concerns.
• Maintain an active on-hill presence, engaging with Pros and guests.
• Lead employee recognition, performance management, and disciplinary actions.
• Mentor Pros, including Academy training, PSIA certification, and Trainer pathway mentorship.
• Collaborate with other departments to ensure seamless operations and enhance product knowledge.
• Support ski school operations by assisting sales, reservations, payroll, and other teams.
• Promote and uphold a culture of safety and risk management.

Skills

Guest service

Team leadership

Problem solving

Relationship building

Education

High School Diploma or equivalent

PSIA/AASI level 1 certification

Tools

PSIA certification considerations

Job description

The 3 & 4 Year Old Supervisor leads and supports pros and inside support team to deliver exceptional guest services and operational excellence. The Supervisorwill be responsible for overseeing the inside and outside coordination of the 3 & 4 year old ski program, including actively building a dynamic and cohesive team that solves problems creatively and implements new ideas, and spends time building relationships between Pros and guests. The ideal candidate has a PSIA certification or a background in education with a proven track record of building and promoting a healthy and supportive culture of professionalism, excellence, collaboration, and trust. A passion for working with young children is essential.

*The budgeted salary range for this position is $62,476 – $72,476. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Essential Job Functions/ Key Responsibilities

• Organize and prioritize operational requirements based on departmental SOP’s, end of season analysis, and prescribedinitiatives
• Supervise, schedule andstaffa team of Pros to meet daily operationalneedswhile ensuring scheduling accuracythroughout the season
• Promote excellence in guest service by evaluating guest experiences and addressing concerns as they arise.
• Maintain an active on-hill presence, engaging with Pros and guests while observing guest experience and Pro performance at key times each day.
• Lead employee recognition efforts, performance management, and disciplinary actions
• Mentor and provide guidance to Pros, including Academy training, PSIA certification, Stage IV progression, and Trainer pathway mentorship
• Collaboratewithotherdepartments toensure seamless operations andenhance product knowledge
• Support ski school operations by assisting sales and reservations, payroll, and other teams as needed
• Promote and uphold a strong culture of risk management through clear communication and adherence to safety protocols
• Act in the best interest of ASC in growth and protection of current ASC business, including sales and investigating underground teaching
• Conduct a thorough end-of-season analysis to assess individual and departmental strengths and opportunities, contributing to off-season evaluation and planning
• Other duties as assigned

Education & Experience Requirements

• High School Diploma or equivalent required, college degree preferred
• Minimum of 5seasons in the snow sportsindustryrequired
• Minimum current PSIA/AASI level 1 certification, or foreign equivalent, preferred
• Minimum of 1 year ofexperience working with children 6 & under preferred

Position type:

Full Time