Childcare Subsidy Program Administrator

Cherokee Federal; Tulsa (OK); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Cherokee Federal in Tulsa, OK is seeking a Benefits Administrator to manage childcare subsidy programs for participants and providers, handling applications, determinations, and inquiries.

Responsibilities include processing eligibility, reviewing invoices, coordinating open enrollment, maintaining records, and supporting audits while upholding confidentiality and delivering strong customer service.

Qualifications

• 4 years of professional experience administering benefit/subsidy programs or an equivalent combination of education and experience.
• Experience with eligibility determinations and serving in an employee facing role strongly preferred.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Excellent customer service skills.
• Ability to provide excellent customer service to program participants and childcare providers.
• Ability to maintain confidentiality of personally identifiable information.

Responsibilities

• Provides program participants and childcare providers with overview of subsidy program.
• Assists participants and childcare providers with application package completion.
• Verifies application documentation and provides determination on employee eligibility in accordance with program requirements.
• Reviews invoices in accordance with program requirements.
• Answers employee and provider verbal and written inquiries.
• Maintains appropriate records and program documents.
• Reviews eligibility changes to maintain compliance in accordance with program requirements.
• Coordinates and prepares documentation for program audits as required.
• Administers customer service delivery related to childcare subsidy programs and troubleshooting with the appropriate parties as necessary.
• Coordinates open enrollment.
• Performs other job-related duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Confidentiality

Education

Associate degree + 4 years experience

Job description

Benefits Administrator

Benefits Administrator will administer childcare subsidy program on behalf of the customer. Work with program participants and childcare providers in the delivery and communications of subsidy benefit.

Compensation & Benefits

Estimated Starting Salary Range for: Benefits Administrator 20-22/hour

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided.

Benefits are subject to change with or without notice.

Benefits Administrator Responsibilities Include

• Provides program participants and childcare providers with overview of subsidy program.
• Assists participants and childcare providers with application package completion.
• Verifies application documentation and provides determination on employee eligibility in accordance with program requirements.
• Reviews invoices in accordance with program requirements.
• Answers employee and provider verbal and written inquiries.
• Maintains appropriate records and program documents.
• Reviews eligibility changes in both the employee and vendors to maintain compliance in accordance with program requirements.
• Coordinates and prepares documentation for program audits as required.
• Administers customer service delivery related to childcare subsidy programs and troubleshooting with the appropriate parties as necessary.
• Coordinates open enrollment.
• Performs other job-related duties as assigned.

Benefits Administrator Experience, Education, Skills, Abilities Requested

• Associate degree and 4 years of professional experience in administering benefit/subsidy programs or an equivalent combination of education and experience.
• Experience with eligibility determinations and serving in an employee facing role strongly preferred.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Excellent customer service skills.
• Ability to provide excellent customer service to program participants and childcare providers.
• Ability to maintain confidentiality of personally identifiable information.
• Knowledge of principles and procedures regarding benefit administration or subsidy programs.
• Ability to understand and follow policy guidelines.
• Knowledge of principles and processes for providing customer service and personal services.
• Ability to pass a Tier 1/Low Risk personnel security investigation

Company Information

Must pass pre-employment qualifications of Cherokee Federal

CNFC provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients’ toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal – a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

#CherokeeFederal

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affiliation Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.