Benefits Administrator

Human Resources 1; Charlotte (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Charlotte-Mecklenburg Schools is seeking a Benefits Administrator to coordinate employee benefits under supervision. The role administers retirement, disability, and leave benefits, assists with enrollment and billing, and maintains benefits materials across platforms.

You will prepare reports, handle leave paperwork, ensure compliance with laws and policies, and support the Benefits Manager. The position is full-time, based on site in Charlotte, NC, with a focus on accurate benefits

Qualifications

• Experience administering retirement, disability, and leave benefits.
• Experience with employee benefits enrollment, billing, and carrier communications.
• Ability to prepare reports using carrier software and maintain accurate records.
• Knowledge of state and federal laws governing employee benefits and school policies.

Responsibilities

• Adhere to all laws, policies, and procedures.
• Administer and coordinate retirement, disability, and leave benefits.
• Help with new employee onboarding and benefits enrollment.
• Coordinate annual benefits enrollment and maintain materials.
• Maintain employee records and assist with audits.
• Prepare reports and support leave/disability paperwork.

Skills

Benefits administration

HR policies

Attention to detail

Communication

Job description

Benefits Administrator

Charlotte-Mecklenburg Schools Charlotte-Mecklenburg Schools - Charlotte, North Carolina Open in Google Maps

Job Details

Job ID: 5929400

Application Deadline: Sep 21, 2026 4:59 AM (UTC)

Posted: Sep 16, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

General Definition of Work

The benefits administrator, under moderate supervision, performs complex work with limited decision-making discretion coordinating employee benefits and benefit administration. Employee performs administrative/support work to carry out Board of Education policies and procedures related to employee benefits under the direction of the Benefits Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status

NC 14 Hourly Non-Certified Schedule/Full-time, 12 months

Reports To

Benefits Manager

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Administer and coordinate retirement, disability, and leave benefits for employees
• Conduct new employee payroll/benefits orientations as often as needed to ensure employees are established in payroll and enrolled in insurance plans timely with accurate billing and proof of coverage
• Facilitate the annual enrollment process for insurance and cafeteria plans
• Maintain up to date benefits material in and on multiple platforms for employees
• Maintain a variety of employee records for reference and audits
• Assist employees with filing supplemental short-term disability claims completing necessary forms and monitoring status
• Prepare/create various reports using carrier software, spreadsheets, as needed/required
• Coordinate and process leave, disability, or retirement paperwork
• Coordinate short-term and long-term disability leaves as well as workers’ compensation leave in conjunction with FMLA and Workplace Accommodations
• Collaborate and resolve insurance benefit concerns along with reporting and reconciliation problems
• Assist beneficiaries with death claims; complete necessary forms and monitor status
• Complete local, state, or federal surveys and reports accurately and promptly
• Ensure that all Human Resources systems are fair, equitable, and adhere to state, federal, and local laws, and school board policies
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Position Type: Full-time

Contact Information

• CMS Staff
• 600 E. Fourth Street
• Fifth Floor
• Charlotte, North Carolina 28202
• Phone: [phone]
• Email: [e-mail]