Childcare Subsidy Eligibility Specialist

MaineGuide; Augusta (ME); Presencial; USD 27.000 - 38.000; Jornada completa

Descripción de la vacante

The Department of Health and Human Services (DHHS) in Maine is seeking a Financial Resources Specialist to help families access childcare subsidies and support work or school attendance. You will collect and evaluate information to determine eligibility, enter data into automated systems, and initiate payments to providers, while explaining rules and policies to families and providers.

The role requires strong organization, attention to detail, and the ability to handle confidential information

Formación

• Four-year combination of education, training, and experience needed to form judgments in eligibility determinations.
• Customer service excellence in a fast-paced, diverse setting.
• Team collaboration to support shared goals and a respectful workplace.
• Adaptability to new procedures, policies, and technologies.
• Strong problem solving and professional conduct when handling sensitive information.

Responsabilidades

• As a Financial Resources Specialist, you will determine eligibility for childcare subsidies and manage related determinations.
• You will obtain information from families and providers, enter it into automated systems, and monitor subsidy payments.
• You will explain state and federal rules and policies to families and providers.

Conocimientos

Customer service

Team collaboration

Adaptability

Problem solving

Professionalism

Educación

Four-year combination of education, training, and/or experience

Descripción del empleo

The Department of Health and Human Services (DHHS) in Maine is seeking a Financial Resources Specialist to help families access childcare subsidies and support work or school attendance. You will collect and evaluate information to determine eligibility, enter data into automated systems, and initiate payments to providers, while explaining rules and policies to families and providers.

The role requires strong organization, attention to detail, and the ability to handle confidential information