Eligibility Specialist II — Public Assistance & MaineCare

Department of Health and Human Services; Machias (ME); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Holidays

Vacation Leave

Sick Leave

Dental Insurance

Gym Reimbursement

Flexible Spending Accounts

Parental Leave

Job summary

The Department of Health and Human Services in Maine seeks an Eligibility Specialist II in Machias. The role focuses on initial and continued eligibility for public assistance, with emphasis on MaineCare policy.

You may also review eligibility decisions and perform quality control in a fast-paced environment, handling sensitive information with care. Responsibilities include interviewing clients, evaluating information, explaining eligibility rules, ensuring data accuracy, and maintaining

Qualifications

• Interviewing and data gathering for eligibility decisions.
• Explain program eligibility requirements to clients and representatives.
• Review information for accuracy and maintain confidentiality.

Responsibilities

• Interview clients to gather facts, data, and documentation for eligibility.
• Evaluate information against standards and explain rules to clients.
• Enter data into an automated system and ensure correct eligibility results.
• Maintain confidentiality and communicate with clients and agencies.

Skills

Interviewing

Data gathering

Interpersonal skills

Conflict resolution

Customer service

Education

Bachelor's degree in Social Services, Business Administration or related field

4-year combination of education/training/experience in social services

Job description

The Department of Health and Human Services in Maine seeks an Eligibility Specialist II in Machias. The role focuses on initial and continued eligibility for public assistance, with emphasis on MaineCare policy.

You may also review eligibility decisions and perform quality control in a fast-paced environment, handling sensitive information with care. Responsibilities include interviewing clients, evaluating information, explaining eligibility rules, ensuring data accuracy, and maintaining