Child Care Subsidy Specialist

State-of-Maine; Augusta (ME); Vor Ort; USD 28.000 - 39.000; Vollzeit

Zusammenfassung

State of Maine is seeking a Financial Resources Specialist in Augusta to help families access childcare subsidies and enable work or schooling. You will assess information for eligibility determinations and re-determinations, enter data into systems, and oversee provider payments. Strong organization and data accuracy are essential.

The role requires delivering clear guidance on state rules, maintaining confidentiality, and coordinating with families and providers in a high-volume setting.

Qualifikationen

• Four-year combination of education, training, and/or progressively responsible experience in administrative tasks including interviewing and data gathering.
• Competencies include customer service excellence, teamwork, adaptability, problem solving, and professionalism.
• Experience with eligibility determinations or case management systems is preferred.

Aufgaben

• Determine eligibility and re-determinations for childcare subsidies.
• Enter data into automated client information systems accurately and promptly.
• Initiate and monitor payments to providers.
• Communicate with families and providers to explain rules and policies.
• Manage competing priorities in a high-volume environment while handling confidential information.

Kenntnisse

Customer service

Team collaboration

Adaptability

Problem solving

Professionalism

Ausbildung

4-year degree or equivalent

Jobbeschreibung

State of Maine is seeking a Financial Resources Specialist in Augusta to help families access childcare subsidies and enable work or schooling. You will assess information for eligibility determinations and re-determinations, enter data into systems, and oversee provider payments. Strong organization and data accuracy are essential.

The role requires delivering clear guidance on state rules, maintaining confidentiality, and coordinating with families and providers in a high-volume setting.