Child Welfare Modernization Analyst

Maximus; Boston (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

Maximus is seeking a Business Analyst to support large child welfare system modernization initiatives. You will translate program and policy needs into clear business requirements, process documentation, and functional specifications, working with client leadership, program staff, technical teams, vendors, and PMO resources.

You will elicit requirements, create detailed specifications, and ensure traceability across business objectives and implementation artifacts while upholding security,

Qualifications

• Bachelor's degree required with 3–5 years of relevant professional experience.
• Experience eliciting, documenting, and validating business requirements and functional specifications.
• Knowledge of child welfare and CCWIS familiarity preferred.
• Ability to coordinate with program staff, policy teams, vendors, and management to align business needs with technology solutions.
• Proficiency with MS Word, Excel, PowerPoint, Visio, Project, SharePoint, Teams.

Responsibilities

• Translate program, policy, and stakeholder needs into clear business requirements and specs.
• Analyze complex data, identify patterns, and measure outcomes.
• Create system functional specifications from business requirements.
• Coordinate with technical staff to define processes and interfaces.

Skills

Data analysis

Requirements elicitation

Process documentation

Stakeholder management

Communication skills

MS Office

Education

Bachelor's degree in related field

Bachelor’s degree in business administration, information systems, social work, public administration, human services, or related field

Tools

Visio

Project

SharePoint

Teams

Job description

Maximus is seeking a Business Analyst to support large child welfare system modernization initiatives. You will translate program and policy needs into clear business requirements, process documentation, and functional specifications, working with client leadership, program staff, technical teams, vendors, and PMO resources.

You will elicit requirements, create detailed specifications, and ensure traceability across business objectives and implementation artifacts while upholding security,